Lesson 2 Flashcards

1
Q

is a group of people who collaborate on related tasks toward a common goal.

A

team

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2
Q

is the collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

A

teamwork

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3
Q

Benefits to Individuals

A
  1. Work is less stressful
  2. Responsibility is hared
  3. Rewards and recognition is shared
  4. Members can influence each other
  5. All members experience a sense of accomplishment
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4
Q

The purpose of the team must be clearly defined in concrete and measurable objectives.

A

Clarity of purpose

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5
Q

Open and accurate communication both between the team members and between the team

A

Good communication.

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6
Q

Generally effective teams use conflict to improve decision-making and problem solving processes.

A

Positive role for conflict.

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7
Q

Each member of the team understands his role on the team and takes responsibility for his actions.

A

Accountability and commitment

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8
Q

Effective team members are willing to assume leadership roles when appropriate.

A

Shared leadership.

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9
Q

Interpersonal relationships in effective teams are built on trust, respect, honesty, and acceptance.

A

Positive group dynamics.

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10
Q

Five Stages of Team Development

A

forming
storming
norming
performing
adjourning

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11
Q

Key Characteristics of Effective Teams

A
  1. Clarity of purpose.
  2. Good communication
  3. Positive role for conflict.
  4. Accountability and commitment.
  5. Shared leadership.
  6. Positive group dynamics.
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12
Q

involves a period of orientation and getting acquainted. Uncertainty is high during this stage, and people are looking for leadership and authority.

A

Forming stage.

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13
Q

is the most difficult and critical stage to pass through. It is a period marked by conflict and competition as individual personalities emerge.

A

Storming stage.

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14
Q

teams get through the storming stage, conflict is resolved and some degree of unity emerges.

A

Norming stage.

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15
Q

consensus and cooperation have been well-established and the team is mature, organized, and well-functioning.

A

Performing stage

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16
Q

most of the team’s goals have been accomplished. The emphasis is on wrapping up final tasks and documenting the effort and results.

A

Adjourning stage.