LESSON 2

Question 1

Father of Travel Agency Business

Answer 1

Thomas Cook

Question 2

In this year Cook organized a 22-mile train trip for 570 members
for his association. He bought railway tickets in bulk to sell
them to people.

Answer 2

1841

Question 3

In this year Cook set up the ‘World’s First Travel Agency‘ to
organize excursions.

Answer 3

1845

Question 4

In what year Mr. Cook started operating package tours. He
conducted the world’s first international tour from
England to the Paris.

Answer 4

1855

Question 5

In 1855 Mr. Cook started operating package tours. He
conducted the world’s first international tour from
Britain to the Paris. T OR F

Answer 5

FALSE ( ENGLAND)

Question 6

•Do not sell directly to public
•Combines, assembles and
contacts existing travel
services
•Deal with one component of
travel product
•Less inclined to perform
ground services

Answer 6

Whole sale travel agent

Question 7

•Sell directly to clients
•Perform ground services
•Offers variety of tour
programs
•Size of business is larger
than whole sale operator

Answer 7

Tour operator

Question 8

These are companies that
aggregate accommodations
and transportation options and
allow users to choose one or
many components of their trip
based on price or other
incentives.

Answer 8

Online travel agent

Question 9

Helps in establishing the credibility and
integrity or travel agency in the field of
tourism.

Answer 9

IATA (International Air Transport Association)

Question 10

main tasks include building tourism infrastructure, designation, regulation and supervision of Tourism Enterprise Zones (TEZs)

Answer 10

TIEZA( Tourism Infrastructure and Enterprise Zone Authority)

Question 11

responsible formarketing and promoting the Philippines domestically and internationally as a major global tourism destination

Answer 11

Tourism promotions board

Question 12

regulates and
supervise the transportation and
communication industries, through the Civil
Aeronautics Board (CAB).

Answer 12

DOTC ( Department of Transportation and Communication)

Question 13

regulates
the economic aspect of air transportation.

Answer 13

CAB ( Civil Aeronautics Board)

Question 14

establishes
minimum safety standards for air carriers.

Answer 14

ATO ( Air Transportation Office)

Question 15

develops Philippine domestic shipping, shipbuilding, ship repair and ship breaking through investment incentives, deregulation of rates/operation, enhancement of safety standards, compulsory insurance coverage for passengers and cargoes

Answer 15

MARINA ( Maritime Industry Authority)

Question 16

This agency is regarded as the implementing arm of the Department of Tourism that applies policies and programs to develop, promote and supervise tourism projects in the Philippines

Answer 16

TIEZA

Question 17

DOT defines this as any person or entity engaged in the business of providing travel-related services such as transportation or accommodation reservations/bookings, documentation of travel papers, sale and/or issuance of tickets and selling of outbound tours for a fee, commission, or any form of remuneration.

Answer 17

Tour Operator

Question 18

DOT defines this as a primary tourism enterprise regularly engaged in both tour operator and travel agency services.

Answer 18

Travel and Tour Agency