LESSON 19 part 2 (terms used)

Question 1

Become better at something after learning how to do it

Answer 1

Get the hang of something

Question 2

To understand

Answer 2

Catch on

Question 3

A fixed telephone line that runs through circuits in the ground

Answer 3

Landline

Question 4

An earphone/microphone connection commonly used with telephone equipment

Answer 4

Headset

Question 5

Describes an activity that does ‘not require the use of one’s hands’

Answer 5

Hands free

Question 6

Part of the telephone used for listening and speaking

Answer 6

Receiver

Question 7

A device that connects all telephone line to one conference

Answer 7

Conference bridge

Question 8

A company that provides teleconference services

Answer 8

Hosting service

Question 9

The person in charge of the teleconference-in-progress

Answer 9

Host/Call leader

Question 10

The number that participants call to join a teleconference

Answer 10

Call-in number

Question 11

A series of numbers, like password, that allow someone to participate in teleconference

Answer 11

Passcode

Question 12

Press buttons on the telephone

Answer 12

Punch

Question 13

A procedure to determine who is present at a meeting

Answer 13

Roll call

Question 14

A generic term for a hypothetical person used in an example

Answer 14

so and so

Question 15

A button callers used to temporarily silence themselves

Answer 15

Mute button

Question 16

Occurs when one person needs to step away from

Answer 16

Hold/put someone hold

Question 17

A phrase meaning ‘I understand’

Answer 17

Got it