Lesson 15 : CHANGE MANAGEMENT IN HEALTH INFORMATICS Flashcards
can influence the way dynamic business tasks are led. including the computerization of a particular business segment
Operational changes
when the business direction, in relation to its vision, mission, and philosophy, is altered.
Strategic changes
influence the internal organizational culture, for example, the way the business is conducted, such as actualizing a CQI (continuous quality improvement) framework.
Cultural changes
human resources occur primarily due to political reasons of varying types (ie, commonly changes that happen on top patronage levels in the government agencies).
Political changes
Organizations are driven to change in order to respond to the many pressures they encounter from their environment. These pressures usually include:
Global competition;
Changes in customer demand;
Technological advances and
New legislation.
a collaboration between a team of engineers, doctors, and researchers from UP Diliman and UP Manila, led by electronics and communication engineer Nathaniel Cruz, who is currently with the National Telehealth Center.
RxBox
enables real-time consultation with the use of appropriate telemedicine equipment and the assistance of a physician and nurse.
specialist teleconsulations
establishes online communication between the MedWay physician and the patient regarding follow-up of medical results in cases where the patient hails from a distant location or is unable to immediately visit the clinic.
Follow-up Teleconsulations
patients are notified of the medical evaluation results via text messages on their individual cell phones.
Telefollow-up
Mobile app-based Telemedicine centers, on the other hand, include
MyPocketDoctor and MyDocNow
offers the most comprehensive set of telemedicine services, being the first medical clinic in the Philippines to mobilize its Pre-Employment Medical Examination (PEME) arm into the path of delivering interactive healthcare.
Medway Healthcare, Inc
electronic patient records to the wireless transmittal of patient files for remote diagnosis, improvements in communication and technology will lead to better delivery of healthcare services or the use of electronic communications to transmit and exchange medical information and data to provide patient treatment, is quickly gaining momentum within the country and the rest of the ASEAN region.
Telemedicine
the stewards and guardians of patient health information. They represent the patient’s interests in matters of privacy and security. information release, issues and guidelines regarding record access, and general consumer education about personal health records.
Health information management professionals
specialize in managing patient health information and medical records, administering computer information systems, and classifying using standard coding systems, the diagnoses, and procedures for health care services provided to patients.
Health information management professionals
ensuring that accurate and up-to-date information is available when needed at appropriate places.
Availability
helping to ensure that healthcare providers are responsible for their access to and use of information, based on a legitimate need and right to know
Accountability
knowing and controlling the boundaries of trusted access to the information system, both physically and logically
Perimeter identification
enabling access for health care providers only to information essential to the performance of their jobs and limiting the real or perceived temptation to access information beyond a legitimate need.
Controlling access
ensuring that record owners, data stewards and patients understand and have effective control over appropriate aspects of information privacy and access.
Comprehensibility and control
It is still highly relevant today and often used as the basis for many change management strategies
Kurt Lewin’s Three-step “Unfreeze-Change-Refreeze” Model
“Awareness of the business reasons for change; Desire to engage and participate in the change: Knowledge about how to change, Ability to implement change, and Reinforcement to ensure change sticks.”
Proski’s ADKAR Model
focuses on efficient and effective change management in a competitive world. Highlights include building a strong, collaborative team and a solid strategy; creating effective communication channels; supporting staff empowerment; using a phased and steady approach; and securing the change within an organization’s culture.
Kotter’s 8-Step Model of Change
a series of tools, techniques, and processes aimed at successfully affecting change.
Change management
The leading research unit in the university of the Philippines responsible for developing cost effective tools and innovations in the realm of information and communications technology ICT for improving healthcare.
National Telehealth Center NTC
Has features that enable teleconsulations via email, video calls of SMS.
RxBox
It has sensors that can measure a patient’s blood pressure, temperature, oxygen saturation rate, pulse rate, and even the electrocardiogram rate, and this information may all be sent to the specialist doctor via email or SMS, aiding in patient care
RxBox
the ________ stores and files data into a community health information system
RxBox
Malaysia initiated a _______________ in 1993, with its first telemedicine project in 1996
Hospital Implementation System
Thailand created its _____________ in 2010.
National Health Information Committee
In 2009, Singapore developed its ____________, which permitted healthcare practitioners in the island state access to a patient’s records across the healthcare continuum.
National Electronic Health Record
the Philippines has developed an _____________ for 2014 to 2020, whose objective is to utilize information and communication technologies in the health sector
eHealth Strategic Framework and Plan
