LESSON 10: NIGHT AUDIT

Question 1

is an integral employee in the operations of an accommodation. It is the 3rd shift of the day and is typically from 11pm to 7:30am, also known as the graveyard shift.
2 chief roles:
• Managing the front desk operations during the shift.
• Undertaking end-of-day auditing and balancing procedures.
• AUDIT – means to formally review or examine documents.

Answer 1

Night auditor

Question 2

Role of night audit

Answer 2

A. Compiling, Balancing and Reviewing Transactions
B. Posting Accommodation
C. Producing Reports
D. Performing Operational Duties

Question 3

Performing Operational Duties

Answer 3

1. Reception
2. Porter
3. Reservations
4. Housekeeping
5. F and B
6. Security

Question 4

Performing night audit

Answer 4

1. Shift Preparation
2. Auditing
3. Closing end-of-day
4. Preparing Reports

Question 5

• Briefing, Turnover of Master Key, cash float.
• Number of reservations still to arrive.
• Whether there are any pre-registered guests expected.
• Any issues or complaints from guests.
• An overview of what’s happening in the venue’s outlets.

Answer 5

Shift operation

Question 6

• STEP 1 – Receiving Outlet’s Documentation
• STEP 2 – Balancing All Departments
• STEP 3 – Registering Late Arrivals
• STEP 4 – Confirming Room Rates
• STEP 5 – Adjusting House Counts
• STEP 6 – Reviewing High Balance Accounts
• STEP 7 – Verifying City Ledger Invoices

Answer 6

Auditing