LESSON 1 INTRO TO GROUP DYNAMICS Flashcards
It is a scientific field that provides information useful in improving the operations of teams.
GROUP DYNAMICS
the influential interpersonal processes that occur in and between groups over time.
GROUP DYNAMICS
Inclusion and Identity, human need—the need to belong—and the consequences of shifting from an individualistic, self-focused orientation to a group level perspective.
Formative Processes
formation of reliable alliance
Formative Processes
find their place in the group, comply with the group’s standards, accept guidance from the group’s leaders, and learn how to best influence one another.
Influence Processes
examines the processes that facilitate and inhibit people’s performance in groups and concludes that groups outperform individuals when interpersonal processes boost members’ motivation
Performance Processes
tensions tend to undermine the cohesiveness of the group and cause specific relationships within the group to weaken or break altogether.
Conflict Processes
Groups in Context, considers how the physical environment affects a group’s dynamics.
Contextual Processes
FIVE GROUP PROCESS
Formative Processes Influence Processes Performance Processes Conflict Processes Contextual Processes
two or more individuals who are connected by and within social relationships.
GROUP
two or more individuals who are connected by and within social relationships.
GROUP
Has a goal shared by the group members
GROUP
Communication is as a central process of a ______
GROUP
Formal and informal rules, roles, and norms of the group control the interactions of group members.
GROUP
TAXONOMY OF GROUPS
PRIMARY GROUPS
SOCIAL GROUPS
COLLECTIVES
CATEGORIES
TAXONOMY OF GROUPS: FAMILIES
PRIMARY GROUPS
TAXONOMY OF GROUPS: CLOSE FRIENDS
PRIMARY GROUPS
TAXONOMY OF GROUPS: SMALL COMBAT SQUADS
PRIMARY GROUPS
TAXONOMY OF GROUPS: COWORKERS
SOCIAL GROUPS
TAXONOMY OF GROUPS: TEAMS
SOCIAL GROUPS
TAXONOMY OF GROUPS:STUDY GROUPS
SOCIAL GROUPS
TAXONOMY OF GROUPS: TASK FORCES
SOCIAL GROUPS
TAXONOMY OF GROUPS: AUDIENCES
COLLECTIVES
TAXONOMY OF GROUPS: QUEUES
COLLECCTIVES
TAXONOMY OF GROUPS: MOBS
COLLECTIVES
TAXONOMY OF GROUPS: CROWDS
COLLECTIVES
TAXONOMY OF GROUPS: SOCIAL MOVEMENTS
COLLECTIVES
TAXONOMY OF GROUPS: MEN
CATEGORIES
TAXONOMY OF GROUPS:ASIAN
CATEGORIES
TAXONOMY OF GROUPS: AMERICANS
CATEGORIES
TAXONOMY OF GROUPS:DOCTORS
CATEGORIES
the shared values, ideas, and beliefs that people have about the world.
Social representation
the recognition that a group exists separately from others
Social identification
structured groups of people working on defined common goals that require coordinated interactions to accomplish certain tasks.
TEAMS
typically are engaged in sports or work activities.
TEAMS
exist within larger organizations. Their members have specialized knowledge, skills, and abilities related to their tasks.
TEAMS
a family, roles are inherited and not directly related to tasks; therefore it it not a ______
TEAMS
A _____ must have independence, responsibility, and the power to operate
TEAMS
Sundstrom (1999) identifies six types of work teams on the basis of the functions they perform:
Production teams Service teams Management teams Project teams performing teams parallel teams
maintenance crews and food services, conduct repeated transactions with customers
Service teams
factory teams, manufacture or assemble products on a repetitive basis.
Production teams
composed of managers, work together, plan, develop policy, or coordinate the activities of an organization
Management teams
research and engineering teams, bring experts together to perform a specific task within a defined period.
Project teams
teams, such as sports teams, entertainment groups, and surgery teams, engage in brief performances that are repeated under new conditions and that require specialized skills and extensive training or preparation
Action or performing teams
temporary teams that operate outside normal work, such as employee involvement groups and advisory committees that provide suggestions or recommendations for changing an organization.
parallel teams
CLASSIFICATION OF TEAMS
PERMANENT
TEMPORARY
BASIS OF TEAM CLASSIFICATION
How much internal specialization and interdependence they require, and how much integration and coordination with other parts of the organization are needed.
• Work groups are part of the organization’s hierarchical system. Supervisors or managers who control the decision-making process lead these work groups. Group members typically work on independent tasks that are linked by the supervisor’s direction or by the work system.
WORK GROUP
are given significantly more power and authority than traditional work groups and are more independent of an organization’s hierarchy.
Self-managing teams
