LESSON 1 INTRO TO GROUP DYNAMICS

Question 1

It is a scientific field that provides information useful in improving the operations of teams.

Answer 1

GROUP DYNAMICS

Question 2

the influential interpersonal processes that occur in and between groups over time.

Answer 2

GROUP DYNAMICS

Question 3

Inclusion and Identity, human need—the need to belong—and the consequences of shifting from an individualistic, self-focused orientation to a group level perspective.

Answer 3

Formative Processes

Question 4

formation of reliable alliance

Answer 4

Formative Processes

Question 5

find their place in the group, comply with the group’s standards, accept guidance from the group’s leaders, and learn how to best influence one another.

Answer 5

Influence Processes

Question 6

examines the processes that facilitate and inhibit people’s performance in groups and concludes that groups outperform individuals when interpersonal processes boost members’ motivation

Answer 6

Performance Processes

Question 7

tensions tend to undermine the cohesiveness of the group and cause specific relationships within the group to weaken or break altogether.

Answer 7

Conflict Processes

Question 8

Groups in Context, considers how the physical environment affects a group’s dynamics.

Answer 8

Contextual Processes

Question 9

FIVE GROUP PROCESS

Answer 9

Formative Processes 
Influence Processes
Performance Processes 
Conflict Processes
Contextual Processes

Question 10

two or more individuals who are connected by and within social relationships.

Answer 10

GROUP

Question 11

two or more individuals who are connected by and within social relationships.

Answer 11

GROUP

Question 12

Has a goal shared by the group members

Answer 12

GROUP

Question 13

Communication is as a central process of a ______

Answer 13

GROUP

Question 14

Formal and informal rules, roles, and norms of the group control the interactions of group members.

Answer 14

GROUP

Question 15

TAXONOMY OF GROUPS

Answer 15

PRIMARY GROUPS
SOCIAL GROUPS
COLLECTIVES
CATEGORIES

Question 16

TAXONOMY OF GROUPS: FAMILIES

Answer 16

PRIMARY GROUPS

Question 17

TAXONOMY OF GROUPS: CLOSE FRIENDS

Answer 17

PRIMARY GROUPS

Question 18

TAXONOMY OF GROUPS: SMALL COMBAT SQUADS

Answer 18

PRIMARY GROUPS

Question 19

TAXONOMY OF GROUPS: COWORKERS

Answer 19

SOCIAL GROUPS

Question 20

TAXONOMY OF GROUPS: TEAMS

Answer 20

SOCIAL GROUPS

Question 21

TAXONOMY OF GROUPS:STUDY GROUPS

Answer 21

SOCIAL GROUPS

Question 22

TAXONOMY OF GROUPS: TASK FORCES

Answer 22

SOCIAL GROUPS

Question 23

TAXONOMY OF GROUPS: AUDIENCES

Answer 23

COLLECTIVES

Question 24

TAXONOMY OF GROUPS: QUEUES

Answer 24

COLLECCTIVES

Question 25

TAXONOMY OF GROUPS: MOBS

Answer 25

COLLECTIVES

Question 26

TAXONOMY OF GROUPS: CROWDS

Answer 26

COLLECTIVES

Question 27

TAXONOMY OF GROUPS: SOCIAL MOVEMENTS

Answer 27

COLLECTIVES

Question 28

TAXONOMY OF GROUPS: MEN

Answer 28

CATEGORIES

Question 29

TAXONOMY OF GROUPS:ASIAN

Answer 29

CATEGORIES

Question 30

TAXONOMY OF GROUPS: AMERICANS

Answer 30

CATEGORIES

Question 31

TAXONOMY OF GROUPS:DOCTORS

Answer 31

CATEGORIES

Question 32

the shared values, ideas, and beliefs that people have about the world.

Answer 32

Social representation

Question 33

the recognition that a group exists separately from others

Answer 33

Social identification

Question 34

structured groups of people working on defined common goals that require coordinated interactions to accomplish certain tasks.

Answer 34

TEAMS

Question 35

typically are engaged in sports or work activities.

Answer 35

TEAMS

Question 36

exist within larger organizations. Their members have specialized knowledge, skills, and abilities related to their tasks.

Answer 36

TEAMS

Question 37

a family, roles are inherited and not directly related to tasks; therefore it it not a ______

Answer 37

TEAMS

Question 38

A _____ must have independence, responsibility, and the power to operate

Answer 38

TEAMS

Question 39

Sundstrom (1999) identifies six types of work teams on the basis of the functions they perform:

Answer 39

Production teams
Service teams
Management teams
Project teams
performing teams
parallel teams

Question 40

maintenance crews and food services, conduct repeated transactions with customers

Answer 40

Service teams

Question 41

factory teams, manufacture or assemble products on a repetitive basis.

Answer 41

Production teams

Question 42

composed of managers, work together, plan, develop policy, or coordinate the activities of an organization

Answer 42

Management teams

Question 43

research and engineering teams, bring experts together to perform a specific task within a defined period.

Answer 43

Project teams

Question 44

teams, such as sports teams, entertainment groups, and surgery teams, engage in brief performances that are repeated under new conditions and that require specialized skills and extensive training or preparation

Answer 44

Action or performing teams

Question 45

temporary teams that operate outside normal work, such as employee involvement groups and advisory committees that provide suggestions or recommendations for changing an organization.

Answer 45

parallel teams

Question 46

CLASSIFICATION OF TEAMS

Answer 46

PERMANENT

TEMPORARY

Question 47

BASIS OF TEAM CLASSIFICATION

Answer 47

How much internal specialization and interdependence they require, and how much integration and coordination with other parts of the organization are needed.

Question 48

• Work groups are part of the organization’s hierarchical system. Supervisors or managers who control the decision-making process lead these work groups. Group members typically work on independent tasks that are linked by the supervisor’s direction or by the work system.

Answer 48

WORK GROUP

Question 49

are given significantly more power and authority than traditional work groups and are more independent of an organization’s hierarchy.

Answer 49

Self-managing teams