Lesson 1: Definition of communication and nonverbal communication Flashcards
the TRANSMISSION of ideas and emotions between or among persons with the use of verbal and nonverbal cues
Communication
n. common
Communis
v. to make something common
Communicare
to come together or to share something in common together
to be common
When you communicate, you express/share feelings,
opinions, information, and ideas to others/oneself.
Written words and symbols
Spoken words and/or actions
messages that are
written, typed, or
printed(e.g. letters,text
messages,and street
signs)
Written words
and symbols
messages that are
delivered orally—
sounds produced
using vocal tract
Spoken
words
expressed through
the movement of the
body parts (e.g.
nodding, smiling)
Actions
two forms of communication
Verbal and Nonverbal
refers to the use of words or speech in sending messages and transmitting ideas or feelings.
Verbal Communication
refers to the act of expressing ideas in ways that do not involve or go beyond using words
Nonverbal Communication
communication without using words—just actions
Nonverbal
forms of nonverbal communication
Proxemics, Haptics, Kinesics, Chronemics, Paralanguage, Personal presentation and environment
how the space or distance
between the sender and receiver
affects their communication
Proxemics
(less than 6 inches to 18 inches)
for closest friends, family, and romantic partners
Intimate
(1.5 to 4 feet) for friends, acquaintances, and significant others
Personal
(4-12 feet) for casual and professional interactions
Social
(12 feet or more) typically for formal interactions
Public
an innate drive to take up and defend spaces (primary, secondary, and public territories)
Territoriality
the space or area that an individual considers as their exclusive personal domain (sense of ownership/control)
Primary
spaces/areas that are temporarily claimed and personalized
Secondary
Spaces open to the general public
Public
touch behaviors that convey meaning during interactions
Haptics
Types of touch—Haptics
Affectionate, professional, playful, supportive
Used to express love, care, and intimacy. Examples include hugging, holding hands, or gentle caressing
Affectionate
More formal and is used in professional or service-oriented settings. Examples include a doctor examining a patient or a hairdresser touching a client’s hair.
Professional
Used in playful or teasing interactions. Examples include
playful punches, tickling, or high-fives.
Playful
Used to provide comfort or support. Examples include
patting someone’s back or offering a reassuring hand on the
shoulder.
Supportive
the use of head movements, posture, facial expressions, gestures, and eye contact in communication
Kinesics
Factor under kinesics
Adaptors, Emblems, Illustrators, Eye contact
touching behaviors or movements that indicate internal states
typically related to uneasiness or anxiety
2 types:
1. Self-Adaptors
2. Object Adaptors
Adaptors
gestures that have an AGREED-ON specific meaning
Thumbs up: approval
Peace sign: peace, victory, good will
Emblems
most common type of gesture and are used to illustrate
the verbal message they accompany
e.g.
when giving directions—pointing with finger
When describing sizes or shapes—spreading hands apart
Illustrators
Serves several communicative functions
monitor interactions
regulate conversations
convey information
establish interpersonal connections
Eye contact
Chronemics
the role of TIME in the communication process
this influences the effectiveness and interpretation of communication
Time
the vocalized but not verbal aspects of nonverbal
communication, including speaking rate/speed, pitch,
volume, tone of voice, and vocal quality includes sighs, gasps,
and verbal fillers.
Paralanguage
the communicators’ physical characteristics and the
artifacts with which they adorn and surround themselves
Personal presentation and environment