Lesson 1 - Aamodt + Future Trends

Question 1

A branch of psychology that applies the principle of psychology to the workplace

Answer 1

Industrial/Organizational Psychology

Question 2

Major Fields of I/O Psychology

Answer 2

Personnel Psychology
Organizational Psychology
Human factor / Ergonomics

Question 3

Studies and practices in such areas as analyzing jobs, recruiting applicants, selecting employees, determining salary levels, training employees, and evaluating employee performance.

Answer 3

Personnel Psychology

Question 4

Analyzes jobs to obtain a complete picture of what each employee does

Answer 4

Personnel Psychology

Question 5

Concerned with the issues of leadership, job satisfaction, employee motivation, organizational communication, conflict management, organizational change, and group processes

Answer 5

Organizational Psychology

Question 6

Often conduct surveys of employee attitudes to get ideas about what employees believe are an organization’s strengths and weaknesses

Answer 6

Organizational psychologists

Question 7

Concentrates on workplace design, human-machine interaction, ergonomics, and physical fatigue and stress

Answer 7

Human Factors

Question 8

I/O Psychology possible beginning years

Answer 8

1903
1910
1911

Question 9

It is argued that I/O Psychology started in 1903 when…

Answer 9

Walter Dill Scott wrote The Theory of Advertising

Question 10

It is argued that I/O Psychology started in 1910 when…

Answer 10

Hugo Munsterberg wrote Psychology and Industrial Efficiency

Question 11

It is argued that I/O Psychology started in 1911 when…

Answer 11

Walter Dill Scott wrote the book Increasing Human Efficiency in Business

Question 12

Common terms for I/O Psych prior to World War 1

Answer 12

Economic Psychology
Business Psychology
Employment Psychology

Question 13

I/O Psychology Test for recruits during World War 1

Answer 13

Army Alpha & Army Beta

Question 14

Developed Perceptual and motor tests for potential pilots

Answer 14

John Watson

Question 15

Responsible for increasing efficiency with which cargo ships were built, repaired, and loaded

Answer 15

Henry Gantt

Question 16

The first scientists to improve productivity and reduce fatigue by studying the motions used by workers.

Answer 16

Frank & Lillian Gilbreth

Question 17

Demonstrated that employee behavior was complex and that the interpersonal interactions between managers and employees played a tremendous role in employee behavior.

Answer 17

Hawthorne studies

Question 18

Employees changed their behavior and became more productive because they received attention from their managers

Answer 18

Hawthorne Effect

Question 19

1960’s were characterized by several pieces of civil rights legislation which focused…

Answer 19

HR professionals on developing fair selection techniques

Question 20

1960’s were also characterized by the use of ____________ and __________

Answer 20

Sensitivity Training & T-Groups (Laboratory training groups)

Question 21

Resulted in the increased use of behavior-modification techniques in organizations

Answer 21

B.F Skinner’s Beyond Freedom and Dignity

Question 22

4 Major Changes in the 1980’s and 1990’s

Answer 22

1. Increased use of statistical techniques and method analysis
2. Application of Cognitive Psychology to Industry
3. Increased interest in the effects of work on family life and leisure activities
4. Renewed interest in developing methods to select employees

Question 23

Greatest influence on I/O Psychology in the 2000’s

Answer 23

Rapid advances in technology

Question 24

Most important reason for reliance on research in I/O Psychology

Answer 24

Research ultimately saves organizations money

Question 25

there is a high level of uncertainty as to what is right or wrong, there appears to be no best solution, and there are both positive and negative consequences to a decision

Answer 25

Type A Dilemma

Question 26

also called rationalizing dilemma, individuals know what is right but choose the most advantageous solution for themselves

Answer 26

Type B Dilemma

Question 27

Four Future Trends According to Riggio

Answer 27

1. The Changing Nature of Work
2. Expanding Focus on Human Resources
3. Increasing Diversity and Globalization of the Workplace
4. Increasing Relevance of I/O Psychology

Question 28

A strategy of reducing an organization’s workforce to improve organizational efficiency, productivity, and competitiveness.

Answer 28

Organizational Downsizing

Question 29

Contracting with an external organization to accomplish tasks that were previously done, or could be done, within the organization

Answer 29

Outsourcing