Lesson 1 Flashcards
SWOT Analysis
Situation analysis in which internal strengths and weaknesses of an organization or individual, and external opportunities and threats are closely examined to chart a strategy.
Transtheoretical Model of Behavior Change
A theory of behavior that examines one’s readiness to change and identifies 5 stages.
TTM 5 stages
Precontemplation Contemplation Preparation Action Maintenance
Contemplation stage
Considering making changes. Weighing pros and cons.
Action stage
Started a new behavior less than 6 months ago.
Active listening
Mode of listening in which the listener is concerned about the content, intent and feelings of the message.
Active Listening steps
Confirming statement
Summarize key facts
Ask if understanding correct
Clarify misunderstandings
Motivational interviewing
A method of questioning clients in a way that encourages them to honestly examine their beliefs and behaviors and that motivates clients to make a decision to change a particular behavior.
Neuro-linguistic Programming
A coaching technique anchored in cognitive-behavioral psychology; employs techniques such as visualization and hypnosis to augment its effects.
4 Elements of the Art of Living
Ability to enjoy
Ability to choose
Ability to keep developing
Ability to see meaning
4 Steps Health coaches use to confirm their understanding when listening to a client.
1) use a confirming statement
2) summarize key facts
3) ask if your understanding is correct
4) clarify misunderstandings
Character based behaviors that are common to high trust leaders
Be honest.
Demonstrate respect.
Create transparency.
Right wrongs.
Show loyalty.
Competency-based behaviors common to high trust leaders:
Deliver results.
Get better.
Confront reality.
Clarify expectations.
Practice accountability.
Character and competency based behaviors common to high trust leaders:
Listen first.
Keep commitments.
Extend trust.
Rapport
A relationship marked by mutual understanding and trust.