Lesson 1

Question 1

If an employee is given a specific task to do, they will become more efficient and skilled in it

Answer 1

Division of Work

Question 2

Manager needs to have the necessary authority in order to ensure that his instructions are carried by the employees

Answer 2

Authority

Question 3

Required for any organization to run effectively. There should be a set of organizational rules, philosophies, and structures that should he met by everyone

Answer 3

Discipline

Question 4

There should be a clear chain of command in the organization

Answer 4

Unity of command

Question 5

The work to be done should be organized in such a way that employees work in harmony towards the same objective, using one plan, under the direction of one manager

Answer 5

Unity of Direction

Question 6

The overall interest of the team should take precedence over personal ones

Answer 6

Collective Interest over Individual Interest

Question 7

Employees should be paid fair wages for the work that they carry one

Answer 7

Remuneration

Question 8

The concentration of power in the hands of the authority and following top-bottom approach to management

Answer 8

Centralization

Question 9

Clear chain of communication between employees and their superiors

Answer 9

Scalar Chain

Question 10

There should he an orderly placement of resource (manpower, money, materials, etc.) in the right place at the right time

Answer 10

Order

Question 11

Combination of kindness and justice

Answer 11

Equity

Question 12

Organization should work to minimize staff turnover and minimize efficiency

Answer 12

Stability of Tenure of Personnel

Question 13

All employees should be encouraged to show initiative. When employees gave a say as to how best they can do their job, they feel motivated and respected

Answer 13

Initiative

Question 14

Team Spirit - management should strive to create unity, morale, and co-operation among the employees

Answer 14

Esprit de Corps