Five Approaches To Structural Design

Question 1

Groupings of positions into departments based in similar skills, expertise, and resource use

Information flows up and down

Chain of command converges at the top

Managers and employees are compatible because of similar training and expertise

Rules and procedures governing duties and responsibilities

Answer 1

Vertical Functional Structure

Question 2

Departments are grouped based on similar organizational outputs

Each division is autonomous of the others in a huge corporation or organization

Answer 2

Divisional Structure

Question 3

Utilizes functional and divisional chains of command simultaneously in the same part of the organization

Answer 3

Matrix structure

Question 4

Organization is made up of horizontal teams that coordinate their activities and work directly with customers to achieve the organization’s goals

Answer 4

Team structure

Question 5

A group of employees from various functional departments that meet as a team to resolve problems

Answer 5

Cross functional teams

Question 6

A group of participants from several functions who are permanently assigned to solve ongoing problems of common interest

Answer 6

Permanent teams

Question 7

Disaggregates major functions to separate companies that are brokered by a small headquarters organization

Answer 7

Virtual Network Structure

Outsourcing

Question 8

Temporary team/committee designed to solve short term problem involving several departments

Answer 8

Task force

Question 9

Responsible for coordinating activities of several departments on a full time basis for completion of a specific project

Answer 9

Project manager

Question 10

Radical redesign of business processes to achieve dramatic improvements in costs, quality, service, and speed

Answer 10

Reengineering

Question 11

Organized group of related tasks and activities that work together to transform inputs into outputs and create value

Answer 11

Process

Question 12

Factors shaping structure

Answer 12

Structure follows strategy
Structure follows the Environment
Structure fits the technology

Question 13

Technology characterized by intangible outputs and direct contact between employees and customers

Answer 13

Service technology

Question 14

Technology characterized by use of the internet and other digital process to conduct or support business operations

Answer 14

Digital technology