legal/ethnical test Flashcards
qualities that a heath care worker should possess
relaxed attitude willingness aptitude empathy for others tact trustworthiness responsibility
3 C’s that a heath care worker needs to be competent
courtesy
compassion
common sense
what do you need to provide when applying for a job?
provide accurate, honest information
how do workers stay current?
fulfill license renewal requirements
possible heath care team members
physicians registered nurse x-ray technicians nursing assistant dietarians
ways to be a good listener
do not stand over patient (stay eye level) relaxed body language make eye contact do not say "hmmmmm" do not interrupt Acknowledge their feelings do not side with client use humor if appropriate laugh or smile do not give advise if its above your knowledge close the convo appropriately tell your supervisor if they seem distress
civil laws
are concerned with private rights and remedies
causes of civil disputes
contract violation slander or libel trespassing product liability automobile accidents family matters *often require payment of money to injured person
criminal laws
passed at local, state, and feral levels. stricter penalties
commission
if there is a law forbidding a certain act
omission
in violation of a law requiring a certain act
tort
broadly defined as a civil wrong committed against a person or property
unintentional tort
acts that are not intended to cause harm
libel
a published false statement that is damaging to a person’s reputation: a written defamation
Malpractice is also known as
negligence
3 D’s that must prove in a medical malpractice suit
duty
derelict
damages
law
set of governing rules
main purpose of a law
to protect the public