Legal and other contextual influences on diversity Flashcards

1
Q

What types of biases exist? (7 types)

A
  1. Confirmation bias
  2. Horns and Halo effect
  3. Priming
  4. Mini me bias
  5. Group think
  6. Contrast effect
  7. Stereotypes
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What Is an in and out-group?

A

In-group: a social group in which I am a member

Out-group: a social group in which I am not a member

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Why do differences arise in-between groups?(3)

A
  1. Believe groups are more different than they are
  2. to categorise, we need distinction
  3. to reinforce distinction, we emphasis differences
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Why do similarities in in-groups arise? (4)

A
  1. Consider individuals in terms of group membership
  2. Tend to gloss over individual differences
  3. Out-group homogeneity effect
  4. in-group thought of as individuals
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How do we explain behaviour based on group membership? (3)

A
  1. ultimate attribution error (idea that if you observe something that an out-group member does, tend to attribute their behaviour to group as a general entity).
  2. out-group members: judged more harshly, inner dispositional causes.
  3. in-group: judged more favourably, outer-situational causes (Blaine, 2013)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

At what stages/situations can biases occur in organisations? (8)

A

Affects individuals on all levels of their career states. (recruitment to promotions etc).

  1. Development: need more or less development
  2. Opportunities: women have less opportunities to sit on boards to make influential decisions.
  3. Performance management: we like to see what we want to see (manager have certain preconceived idea about person).
  4. Maternity and paternity leave: loads of literature showing that women that have children they hit the maternal wall (don’t get promotions, training opportunities) because managers assume that they have divided attention).
  5. Talent management: affected by what people think of you based on your achievements.
  6. Promotions: affected by age and ethnicity and gender
  7. Redundancy: ageism in bot ways, get rid of people due to lack of contribution.
  8. Exits: how much payment do you get from someone being redundant.

= biases and prejudice affect all of these career moments.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is an example of a counter to prejudice and stereotypes in the workplace?

A

BAE Systems influencer outreach programme!
- Aim: to build its brand in expanded diverse talent pool by targeting diverse students (engineering based). saw 7% increases interest from females.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the UK Equality act 2010? and what does it do? (2)

A
  1. It legally protects people from discrimination in the workplace, and in wider society.
  2. it replaced a bunch of equality acts such as the sex discrimination act 2006 etc.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the 6 types of discriminations of the Equality act 2010?

A
  1. Direct discrimination: where someone treated less favourable than another person due to protected characteristics.
  2. Indirect discrimination: occurs when you have a rule or policy that applies to everyone but disadvantages someone with a protected characteristic.
  3. Discrimination by perception: direct discrimination against someone because others think they possess a particular protected characteristic (don’t have to posses the characteristic).
  4. Associative discrimination: when people are treated differently because you know the person has a partner that is disabled or child etc.
  5. Harassment: this is behaviour that is deemed offensive by the recipient. Employees can now complain of the behaviour they find offensive even if it is not directed at them.
  6. Victimisation - this occurs when someone is treated badly because they have made or supported a complaint or grievance under this legislation.(That employee is then treated negatively for making that complaint. Rather than taking complaint on board.)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the 9 protected characteristics of the UK Equality act 2010?

A
  1. Marriage and civil partnership
  2. Race
  3. Disability
  4. Religion or belief
  5. Age
  6. Sexual orientation
  7. Gender
  8. Gender Reassignment
  9. Pregnancy and maternity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Provide some background information about the UK Equality Act 2010? (6)

A
  1. Consolidated nine separate pieces of anti-discrimination legislation into a single Act
  2. Updated and amended previous strands of anti- discrimination law
  3. Created a new single equality duty on public bodies
  4. Extended the scope for positive action with
    a provision relating to recruitment or promotion
  5. Supported equal pay between men and women by banning secrecy clauses in contracts of employment
  6. Allowed for wider equality objectives to be included in tenders for public sector contracts.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

How does the UK Equality Act 2010 compare to other countries (Brazil, Hong Kong, Russia, Singapore, SA)?

A

Brazil: it is a criminal offence to ask female employees and job applicants to verify non-pregnancy.

Hong Kong: sexual orientation, age and religion and belief are unprotected under discrimination law.

Russia: has quotas for employment of disabled persons – these vary between states and depend on the size of the workforce.

Singapore: Has a ban on same-sex relations between adult men.

South Africa: The protected characteristics are race; gender; sex; pregnancy; marital status; family responsibility; ethnic or social origin; colour; sexual orientation; age; disability; religion; HIV status; conscience; belief; political opinion; culture; language; birth (ie born within a marriage or not), and “any other arbitrary ground”. (MANY MORE)

Eversheds international, 2015

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are some challenges for multinational organisations (across boarders)? (6 points)

A
  1. Cultural and legal differences mandate a different way of doing things
  2. Often the employment lawyer (or employment law team) is based in the HQ country,
  3. Different employment laws for different states (e.g. US)
  4. The organisation must have a good understanding of
    employment law in each local jurisdiction
  5. Not just different laws, but also different rules in the data stored about employees
  6. Sometimes organisations introduce a global practice that satisfies all jurisdictions (and goes over and above in many) for fairness and efficiency.

e.g. Ikea fears of promoting gay in Russia, shuts down store.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Describe the case of Vodafone in harmonising laws on a global level? (2)

A
  1. Vodafone has a minimum maternity policy that applies across all 30 countries it operates in.
  2. All women working for Vodafone are entitled to at least 16 weeks’ maternity leave (fully paid), while mothers will receive full pay for a 30-hour week for six months after returning to work.

= Makes a huge difference to employees working in countries where there is little or no legislation in place to help pregnant women.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What were the comments of the CEO of Vodafone based on the maternity laws put in place? (4)

A
  1. supports over 1000 women: “Our new mandatory minimum global maternity policy will support over 1,000 Vodafone women employees every year in countries with little or no statutory maternity care.”
  2. policy will help bridge gap in gender representation: “Women account for 35% of our employees worldwide, but only 21% of our international senior leadership team. We believe our new maternity policy will play an important role in helping to bridge that gap.”
  3. no compromise of leaving work: “Too many talented women leave working life because they face a difficult choice between either caring for a newborn baby or maintaining their careers.”
  4. decision will result in positive changes: “Supporting working mothers at all levels of our organisation will ultimately result in better decisions, a better culture and a deeper understanding of our customers’ needs.”
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are some of the typical traits of success of a company with diverse organisational culture? (8)

A
  1. Sustained, systemic approach
  2. Ability to design and evaluate specific interventions
  3. Long-term commitment
  4. Effective group functioning
  5. Policies and practices that inculcate cultures of mutual learning
  6. Analytical approach to determine performance predictors
  7. Leadership that enables constructive conflict and effective communication
  8. Supportive and cooperative organisational culture
17
Q

Mention some of the typical associated words with a successful inclusive organisational culture ? (16)

A
  • Open
  • Psychological
  • Diverse Networks
  • Flexibility
  • Servant Behaviour
  • High performing as a team, low competition between team members.
  • Each person feels their ideas and opinions are heard
  • People are comfortable asking “silly” questions.
  • Investing Time
  • People feel safe to share ideas and opinions
  • Individuals are comfortable being themselves at work.
  • Leaders know and understand their people and how to get the best out of them.
  • Individuals perform to their full potential.
  • Safety
  • Each person feels respected and valued
    (Deloitte, 2012)
18
Q

Why do diverse organisations need inclusion? (2)

A
  • To maximise the benefits of diversity

- To minimise the challenges of diversity

19
Q

What are some characteristics of diverse leaders? (6)

A
  1. Ensures each person feels respected, valued/heard
  2. Open about own strengths and weaknesses (- Seeks feedback from team on leadership style)
  3. Non- hierarchical, approachable, flexible
  4. Challenges non- inclusive behaviours
  5. Seeks out, coaches and mentors diverse talent
  6. Provides sponsorship to others

Sources: Opportunity Now (2011), Hollander (2012), Eagly, Karau, Makhijani (1995),
Deloitte (2012b)

20
Q

What is LMX? (3)

A
  • it stands for leader member exchange
  • LMX is “The quality of the relationship that a leader develops with followers”
  • Differentiation in the quality of LMX experienced by individuals
21
Q

What is psychological safety?

A
  • Psychological Safety is the individual’s perceptions of the consequences of taking interpersonal risks in their work environment.
22
Q

How does Inclusive Leadership behaviours contribute to team members feeling psychologically safe? (6)

A
  1. They are able to show and employ them selves without fear of negative consequences to self-image, status, or career
  2. comfortable being themselves, speaking up and expressing themselves.
  3. encouraged to bring up new ideas.
  4. safe to take a risk and approach leaders with problems or difficult issues.
  5. Comfortable asking each other for help.
  6. Valued and utilised

Carmeli, Reiter-Palmon, and Enbal (2010)