Lecture 9 Flashcards

1
Q

Decision making 5 steps

A
  1. Determine the strategic issues
  2. Specify the criteria and identity the alternative actions
  3. Analyse relevant costs
  4. Select and implement the best course of action
  5. Evaluate performance
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2
Q

Accepting a one one offer.

Wooden produces pic frames. Practical production capacity is 100,000
Scheduled master budget capacity is 80,000
Wholesaler buys complete production for 12 per frame
Costs per frame
Dm 4
Dl 3
Var man oh /
Fixed man of 1
Transportation 1.50

Now a craftbshop approacheed wooden with the offer to buy 15000 frames at a price of 9.5 a frame. It also offers to pick the order at the production site.
Should wooden accept the offer

A

Current + new production < max capacity?
80,000+15000<100,000 (no replacement)

Var costs 4+3+2 =9
Fixed costs =not relevant
Additional not relevant as getting picked up

Price is 9.5 >9 accept offer

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3
Q

Making a one time offer

Company produces and sells beer. One of production halls burnt down. They’d lose 100,000l. But the business dont want to lose market share.

You’re business of other beer brewery. Company asks you for price to produce 100,000l of beer. They also offer to pick up the bottles themselves

A

Relevant costs are the
Direct materials
Direct labour material handling costs

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4
Q

Outsourcing ads v dis

A
Outpouring pros: 
Profit lower production costs due to competitive advantage of suppliers
(Location (lower wage) 
Specialised skills
No fixed costs in own books

Dis:
Proprietary costs
Loss of knowledge
Employee identity and corporate culture

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5
Q

Conformance quality

A

Is the performance of a products / service according to the design and spec

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6
Q

Design quality

A

How close do characteristics of products / services match needs and wants of customers

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7
Q

Costs of quality

A

2 parts:
A) control costs ( costs incurred to prevent production of low quality)
- prevention costs (trainingsveld
Appraisal costs (inspection, product testing)

B) failure of control costs (cost arising as a result of production of low quality)
- internal failure costs (rework and retestS)
Breakdown maintenance
-external failure costs (customer support)

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8
Q

Outsourcing example

Offer to buy 8000 at 19 each.

Internal costs:
Dm 6
Dl 4
Var oh 1
Supervisor wage 3
Dep 2
All gen oh 5 
Total 21
A

Need to look at what are the relevant costs?

Dm 6
Dl 4
Var oh 1
Sup wage 3

Cheaper to make (14 to 19)

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9
Q

Constraints and bottlenecks

A

Bottlenecks exist when different products needs same machines (same input), in sequential production when different stages of production have different capacities

Theory of constraints: a technique where the primary goal is to maximise throughput while simultaneously maintaining or decreasing inv and operating costs

  1. Identify system constrain
  2. Decide how to maximise the output of constraint
  3. Subordinate everything else to this decision
  4. Elevate the systems bottleneck
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10
Q

Constraints and bottleneck example

A

If choosing between one product and another pick the one with the higher contribution

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11
Q

If you have limited time for example on bottle neck or constraint pick the one that is the quickest then allocate rest to other one

A

So you work out the cm for the time period then allocate that way

Eg takes 2 mins and cont is 5
Eg takes 1 min and cont is 3

You’d pick second as cont per min is 3, whereas cost per min 2.5

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12
Q

Constraints and bottleneck
Investments

Company can’t produce 750 units (cm =22500)
Company offers them machine for 21760. They Need to pay for machine now and receive sales in one year

A

Calc npv: furore chase flows - cash outflows
Cash outflow /(1+r)^n

22500/1+r -21760

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13
Q

Roi

A

Roi= income / investment

Or sales / investments * income / sales

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14
Q

Dis of roi

A

Ratio (denominator or numerator effects)
Reduction of asset base might be unwanted
Expensive investments might not be undertaken despite potentially high absolute profit

Alternative meausre with more goal congruence and less manipulability:
Residual income
Economic value added

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15
Q

Residual income

A

Income - r(cost of capital) + operating capital

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16
Q

Performance metrics

A

Roi, ri, Eva can only be applied to investment centers.

They are fincial measures ( not forward looking, no direct link with strategy)

17
Q

Balance acorecard

A

Financial kpi
Internal kpi
Customer kpi
Learning kpi

18
Q

BSC example

On airline

A

Learning is employee training
Internal is ontime depts
Customer is customer satisfaction
Financial is revenue / profit

19
Q

Pracitical considerations

A

Besides the need to be theoretically good, performance meausres need to be:

Understandable (metrics need to be clear and simple.

Acceptable

Economically feasible