Lecture 9 & 10 Flashcards
What is human resource development?
the set of organised learning experiences provided by employers, specific time period, to potentially improve performance or growth
What are some HRD strategies at a national level?
- UK technical and vocational education
- Apprenticeships
- Union learning
- “Investors in People” award
What are internal drivers of investment in HRD?
- Change to internal systems, management, roles
- Developing/ strengthening competence
- Changing internal labour market
- Changing org strategy, mission and values (org flexibility)
- Employee career and personal development needs
What are external drivers of investment in HRD?
- Changing external labour market
- Accreditation Criteria
- Market factors
- Wider economic, political, social factors
- Development in tech or business process
- National/International Legislation
What are two important implications of HRD as part of a HRM strategy?
- Employees recruited for skilled role that require learning and change require larger investment in training
- Emphasis on informal learning which is a responsibility of line managers
How can HRD influence the organisation in terms of culture and strategy?
- Shape org culture
- Develop current and future leaders
- Build commitment among staff
- Anticipating and managing responses to changed conditions
Who could take responsibility for HRD?
- HRD specialists
- Line managers
What are the stages of a four stage systematic training model?
- Identify needs
- Design requirements
- Deliver activities
- Evaluate actvities
What is the criticism of the four stage systematic training model?
Training could become isolated from organisational strategy or reactive to it
How can you improve the four stages system?
Turn it into a cycle:
1. involve managers in analysing situations to identify desirable changes
2. Design and deliver training
3. Evaluate throughout process
What focuses on contextual issues can make training more effective?
- Motivation and interests of learners
- Support from managers and supervisors
- Overall learning culture
What is the difference between coaching and mentoring?
Mentoring focuses more on long-term issues such as career and personal development
What are benefits of coaching?
- Coached managers more likely to improve performance
- managers who coach more likely top learn about their staff, improve their performance
- Relief of stress, increased leadership sustainability
What are 3 different organisational approaches to embedded coaching?
- Centralised and structured
- Organic and emergent
- Tailored middle ground
