Lecture 6: Teams II Flashcards
Group development stages (Tuckman’s model)
Forming Storming Norming Performing Adjourning - in real life, the model, however, is not sequential
Another perspective on team processes
- Transition phases: team focuses primarily on evaluation and/or planning activities to guide the accomplishment of a team goal or objective
- Action phases: team is engaged in acts that contribute directly to goal accomplishment (i.e., taskwork)
Ringelmann effect
-People exert less effort when in a group than when alone. The bigger the group, the less effort…
Köhler effect
People exert more effort when in a group than when alone
Köhler effect vs Ringelmann effect
if people perform better in the groups depends on what kind of tasks they do
- Conjunctive tasks: Outcome = contribution of weakest member. Individual contributions indispensable
- Additive tasks: Outcome = sum of contributions. Individual contributions dispensable
How to avoid free-riding?
- Increase intrinsic interest / importance / meaningfulness of the task
- Increase team-efficacy
- Fit team to task in a way that each person’s contributions are unique and indispensable
- Make individual contributions distinguishable
- Increase team cohesion
Team cohesion benefits and how can we achieve it?
- benefits are less social loafing and more productivity depending on social norms.
We can do it by
1.Increase interaction
2.Emphasize group identity
What are the disadvantages of the group cohesion
- Cooperation with other groups more difficult (intergroup biases)
- More prone to conformity pressures
Ash’s study
- effects of conformity in the group
Motivated information processing in teams
There are two dimensions: social motivation and epistemic motivation
Epistemic motivation is: willingness to expend effort in order to thoroughly understand the issue
Social motivation: extent to which members care more about their individual or the collective outcomes
What is the best type of motivation in teams (information processing perspective in teams)?
Best when both epistemic and pro-social motivations are high
What type of conflict and under which conditions can be useful for groups?
Task conflict can be sometimes good ( relationship and process conflicts are never good)
- It can e useful only when it doesn’t overlap with relationship conflict (in practice thou there is .6 overlap) –> conflict management is the key
False Consensus Bias
We assume that others share our views
Fundamental attribution error
the tendency for people to under-emphasize situational explanations for an individual’s observed behavior while over-emphasizing dispositional and personality-based explanations for their behavior.