Lecture 5: Subscription Models Flashcards

1
Q

Subscription Models change and face a widespread shift from traditional product-based economy.

  • Give reasons for the change? (3)
A

Companies prioritize ..

  • reducing production costs for higher profit margins.
  • direct and ongoing relationships with their customers.
  • ERP systems to emphasize the importance of operational efficiency.
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2
Q

Retail Landscape Changes,
give 3 examples?

A

Priority on Subscription Experience:
Achieving an excellent subscription experience is a top priority. Includes providing subscribers with easy cancellation options.

Service Offerings with Premium Products:
Companies sell services alongside their premium products.

Online-First Approach for Physical Stores:
Physical stores serve as an extension to the online experience, not the reverse.

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3
Q

IoTโ€™s Role plays a vital role in Subscription Models.
Give examples regarding the role and characteristics of IoT? (2)

A

Enhanced Servicing and Product Life:
Leveraging IoT is valuable, especially when a company sells physical products that require servicing or degrade over time.

Internet Connectivity for Industrial IoT:
In an industrial context, IoT relies on sensor-equipped products with an active internet connection for proper functionality.

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4
Q

The Manifesto for Agile Software Development includes four key values. Name the four original values? (4)

A
  1. Individuals and interactions
    over processes and tools.
  2. Working software
    over comprehensive documentation.
  3. Customer collaboration
    over contract negotiation.
  4. Responding to change
    over following a plan.
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5
Q

Explain Annual Recurring Revenue (ARR) (3)

A

important KPI to monitor subscription-based businesses

  • predict future revenue & business growth potential
  • identifies and measures customer retention & churn rates
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6
Q

Why should you only invest profits into marketing and sales to scale up your subscription business? (2)

A
  • If you are not able to generate profits, you donโ€™t know whether people are willing to pay for your service, and
  • you may just scale up your losses.
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