Lecture 5 - Risk Management Flashcards

1
Q

Define ‘uncertainty’:

A

Uncertainty is the limited knowledge (“lack of certainty”) about current state and/or future outcomes.

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2
Q

Define ‘risk’:

A

Risk is the state of uncertainty that can

lead to undesired effects or significant losses.

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3
Q

Define ‘risk management’:

A

It is the structured approach to identifying, assessing

and mitigating risks.

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4
Q

What are the 3 parts that compose the risk management framework?

A
  1. Risk Identification.
    - Predict the key project risks
  2. Risk Assessment.
    - Assess likelihood of undesirable events
    - Determine impact on the project
  3. Risk Mitigation.
    - Reduce their likelihood
    - Alleviate their impact on the project
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5
Q

What are the 4 sources for identifying risk?

A
  1. Company-wide checklists.
  2. Studying similar projects.
  3. In-house brainstorming.
  4. External help.
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6
Q

What are the 5 risk categories?

A
  1. Scope risks:
    - scope creep, scope gap (ill-defined scope),
    dependency change (e.g. new legal requirements).
  2. Schedule risks: task delays, estimation errors.
  3. Resource risks: inadequate cost estimates, changes in
    funding (e.g. liquidity, interest rate), inadequate skills in
    team, problems with outsourcing.
  4. Technological risks: hardware/software failures, technical
    feasibility (of intended project outcome).
  5. Commercial risks: misestimation of ROI.
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7
Q

What are the 2 qualitative approaches to risk management?

A
  1. Probability Impact Chart.

2. Failure mode effect analysis.

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8
Q

Describe the ‘probability impact chart’:

A
  • Characterises undesirable event through two dimensions (impact & probability).
  • Critical risks require mitigation plans.
  • Medium risks require careful monitoring throughout the project.
  • Low risks can often be ignored.
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9
Q

Describe the ‘failure mode effect analysis’:

A
  • Characterises undesirable events through three measures:
    1. Likelihood
    2. Severity
    3. Hideability (how easy is it to conceal failure until late in the project?)

Risk Priority number = L x S x H

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10
Q

What are the 2 quantitative approaches to risk management?

A
  1. Sensitivity Analysis.

2. Monte Carlo simulation.

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11
Q

Describe ‘sensitivity analysis’ in terms of TCQ:

A

For C/Q:
- Use the three methods of cost analysis to determine the effect on revenues caused by small changes in markets etc (e.g. a competitor launches a similar product).

For T:
- Use CPA and work out the difference caused by delays in specific tasks etc.

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12
Q

Describe the ‘Monte Carlo simulation’:

A
  • Uses continuous variables (variable that can take any value in a given range) to produce probability functions for costs, time and revenues in terms of the payback period, present value and IRR.
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13
Q

Name two software packages which run Monte Carlo simulations.

A
  1. Risk (Palisade).

2. Oracle (Crystal Ball).

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14
Q

Name the six types of risk mitigation techniques:

A
  1. Avoid the risk: abandon possible causes
  2. Accept the risk: for low priority risks
  3. Share the risk: collaborate with others
  4. Limit the risk: roll-out plans, stage-gate model
  5. Transfer the risk:
    - Take out insurance
    - Use contractors (with penalty payments)
    - On financial markets (e.g. currency risks)
  6. Reduce probability or impact of the risk
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15
Q

What are the 4 ways you can reduce the probability or impact of a risk?

A
  1. Monitoring.
    - Risk register
    - Project assurance
    - Communication
  2. Testing.
    - Simulation
    - Prototyping
    - Beta-testing
  3. Contingency Plans.
    - Backup plans
    - Contingency buffers
    - Time buffers
  4. Process standards.
    - Health & safety standards
    - Employee training
    - Regular inspections, double-checking
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16
Q

What is the Project Initiation Document (PID) and what is its structure?

A

The PID is a detailed plan on how to approach project;
agreed and signed by key stakeholders.

Its structure is as follows:

  1. Project brief: context, definition, stakeholders
  2. Project plan
  3. Business case
  4. Risk assessment
  5. Project organisation
  6. Other components:
    - Communication plan: how to communicate with stakeholders
    - Quality plan: - what are the quality requirements and how do we meet them?
    - how do we meet