Lecture 5 Chapter 6 Flashcards

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1
Q

What is an attitude

A

A positive, negative or mixed reaction to a person or object and idea

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2
Q

what is self esteem?

A

an attitude we hold about ourselves

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3
Q

what is attraction

A

a positive attitude towards another person

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4
Q

what is prejudice

A

a negative attitude often directed
against certain groups

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5
Q

what are some terms that people use to describe their attitudes

A
  • Like
  • love
  • dislike,
  • hate
  • admire
  • detest
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6
Q

how are attitudes formed?

A

The attitude formation process is quick and automatic, it kind of is like a reflex

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7
Q

what are the main 4 reaction affects that “makes” an attitude and how can our attitudes vary in strength?

A

we can react to something with
1) positive affect
2) negative affect
3) ambivalence (mixed emotions),
4) apathy and indifference

at times, people have both positive and negative reactions
to the same attitude object without feeling conflict because they are conscious of one reaction but not the other.

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8
Q

What two ways do people differ that showcase how our attitudes reveal a lot about us as individuals?

A
  1. The difference of peoples tendency in general to like or dislike things.
  2. people differ in the extent to which
    how quickly and how strongly they react.
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9
Q

how is having an attitude adaptive but a downside too?

A
  • Over the years, researchers have found that attitudes serve important functions—such as enabling us to judge quickly and without much
    thought whether something we first encounter is good or bad, helpful or hurtful,
    and to be sought or avoided

-The downside is that having
preexisting attitudes can lead us to be closed-minded, bias how we interpret new
information, and make us more resistant to change

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10
Q

how can you measure attitudes?

A

1) self reports
2) covert measures
3) Implicit Association Test
(IAT)

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11
Q

what are self reports?

A

easiest way to assess a person’s attitude about something
is to ask. involves attitdue scales and bogus pipelines

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12
Q

what are attitude scales?

A

A multiple-item
questionnaire designed to measure a
person’s attitude toward some object.

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13
Q

what is Bogus pipeline?

A

Phony lie-detector device designed to get truthful answers to sensitive questions
* Improves honesty

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14
Q

what are covert measures

A

A second general approach to the self-report problem is to
collect indirect, covert measures of attitudes that cannot be controlled.
includes Facial electromyograph
(EMG) and Brain imaging

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15
Q

what Facial electromyograph
(EMG)?

A

An electronic instrument that records
facial muscle activity associated with
emotions and attitudes. certain muscles in
the face contract when we are happy, and different facial muscles contract when
we are sad. Some of the muscular changes cannot be seen with the naked eye,
however, so the facial EMG is used

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16
Q

what are two ways of seeing Brain imaging

A
  • EEG (brain waves)
  • fMRI (brain activity)
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17
Q

whats the Implicit Association Test
(IAT)

A

is based on the notion that each of us has
all sorts of implicit attitudes that we cannot self-report in questionnaires because
we are not even aware of having these attitudes. the IAT measures the sheer speed—in fractions of a second—with which people
associate pairs of concepts

  • Through a sequence of tasks, the IAT measures implicit racial attitudes toward, for
    example, African Americans by measuring how quickly people respond to black-bad/
    white-good word pairings relative to black-good/white-bad pairings. Most white
    Americans are quicker to respond to the first type of pairings than to the second, which
    suggests that they do not as readily connect black-good and white-bad.
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18
Q

can implicit attittudes change? what does the Charlesworth & Banaji, 2019 tsudy say?

A

Research has tracked recent changes over time in various U.S.-based tests of implicit and explicit
attitudes. On some topics, such as people’s tolerance for obesity, survey results suggested lessening
negativity, but IAT scores did not confirm this change. On other topics, however, most notably attitudes
about sexual orientation, people exhibited less negativity toward gays on both explicit measures and
the IAT. Based on these changes, researchers estimate that Americans will exhibit zero preference on
explicit measures in 5 years and on the IAT in 9 years

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19
Q

what are some Scrutiny of IAT

A
  • Explicit attitudes better predict behavior than IAT
  • But IAT predicts socially sensitive behaviors better than
    explicit attitudes
  • E.g., Suicide attempts
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20
Q

How Attitudes are Formed?

A
  • Genetic makeup (nature)
  • Learning (nurture):
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21
Q

explain how genetic makeup contributes to how attitudes are formed

A
  • Research shows that on some issues the attitudes of identical twins are more similar than those of fraternal twins and that twins raised apart are as similar to each other as
    those who are raised in the same home.
  • this suggests that people
    may be predisposed to hold certain attitudes.
  • Tesser found that when
    asked about attitudes for which there seems to be a predisposition (such as attitudes
    toward sexual promiscuity, religion, and the death penalty), research participants
    were quicker to respond and less likely to alter their views toward social norms
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22
Q

explain how learning contributes to how attittudes are formed

A
  • Exposure to attitude objects
  • Rewards and punishments
  • Attitudes that our parents, friends, and enemies express
  • The social and cultural context
  • Evaluative conditioning: Forming attitudes toward a
    neutral stimulus because of its association with a
    positive or negative person, place, or thing
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23
Q

Whats the Link Between Attitudes and Behaviour

A

Attitudes do not always predict behaviour
* E.g., LaPiere (1934)
* Attitudes most clearly predict behavior when:
* The attitude measures ask about the exact behavior
* In the context of deliberate decision making (Theory
of Planned Behavior)
* The attitudes are strongly held
* Cultural attitudes about preference and choice can
influence behaviour

24
Q

explain the Theory of Planned Behaviour (Fishbein &
Ajzen)

A

The theory that attitudes toward
a specific behavior combine with
subjective norms and perceived control
to influence a person’s actions.

( Attitude toward a behavior + Subjective norm + Perceived behavior control ) = (Intention) = (Behavior)

25
Q

whats Persuasion?

A

The process by which attitudes are changed
* Dual processing model of persuasion

26
Q

central route to persuasion

A
  • A person thinks carefully about a communication and is
    influenced by the strength of its arguments
  • Elaboration: The process of thinking about and scrutinizing
    the arguments contained in a persuasive communication
  • Rational process, but we have biases
  • E.g., Knobloch-Westerwick et al., 2015
  • Time 1: Reported attitude on politically charged issues
  • Time 2: Browse articles that supported or opposed their
    attitudes
  • Participants spent 64% more time on articles that
    supported their existing attitudes (confirmation bias)
27
Q

whats the The Peripheral Route

A

A person does not think carefully about a communication and
is influenced instead by superficial cues
* Familiarity, charisma, well-spoken, apparent expertise, etc.
* E.g., Support for politician b/c of emotionally powerful
speeches despite poor quality of candidate
* E.g., Purchasing new smart phone b/c of shiny ads even
though it is only marginally different than your current one
* Simpleminded heuristics
* Attitude embodiment effects: our own body movements
cue our attitudes

28
Q

how do you decide the Route Selection

A
  • Depends on whether the recipients of a persuasive
    message have the ability and motivation to take the
    central route
  • The way we process persuasive communication
    depends on:
    1. Source: who is presenting the message
    2. Message: says what and in what context
    3. Audience: to whom the message is directed

Central route for high personal
relevance
Peripheral route for low personal relevance

29
Q

what makes some communicators in
general
more effective than others

A

are two key attributes:
credibility and likability.

30
Q

whats credibility?

A
  • Credibility
  • Competence (ability or
    expertise)
  • Trustworthiness
  • Suspicious of self-interes
31
Q

whats likability?

A
  • Similarity
  • Physical attractiveness
32
Q

in terms of persuading does the source of message matter?

A
  • Source does not always outweigh the message
  • Personal relevance of message  more attention and
    critical thinking (Petty et al., 1981)
  • When people process a message lazily, with their
    eyes and ears half closed, they often fall back on a simple heuristic: The longer
    a message, the more valid it must be. In this case, a large number of words gives
    the superficial appearance of factual support regardless of the quality of the arguments
    (Petty & Cacioppo, 1984; Wood et al., 1985).
33
Q

what factors do u need to take into consideration for an effective strategy

A
  • Most effective strategy depends on audience’s route
  • Length of a communication
  • Central process: Quality > Length
  • Peripheral process: Longer  More valid (heuristic)
  • Time is critical: Primacy versus recency effects
  • Two messages back-to-back, remember first better
  • Two messages spaced out, remember second better
34
Q

explain Message Discrepancy

A
  • How discrepant should a message
    be from the audience’s existing
    position to have the greatest
    impact?
  • Moderate discrepancy or else
    audience may reject completely
  • The more personally important
    an issue is to us, more stubborn
    and resistant to change we
    become
35
Q

how can the message appeal to emotions

A
  • Persuade through heart, not
    mind
  • Tend to spontaneously express
    more emotion when trying to
    persuade
  • Language used in each
    participant’s appeal by
    measuring the use of emotional
    words: amazing, awful, loved,
    and hated
    Rocklage et al., 2018
36
Q

how can a Fear Appeal in message work to persuade

A
  • Fear can work for people who don’t actively resist
    change
  • Strength of argument matters
  • Messages with clear and reassuring advice on how to
    cope with the danger are more effective
  • Must have specific instructions on how to cope
  • Otherwise, helpless, panic, tune out
37
Q

how can postive emotions affect the message

A
  • When people are in a good mood, they become more:
  • Sociable
  • Generous
  • Positive in their outlook
  • Positive feelings activate the peripheral route to
    persuasion
  • Why?
  • Cognitively distracting
  • Let guard down and lazily process
  • Stay happy by avoiding critical thinking
38
Q

what are Subliminal Messages

A
  • Commercial messages outside of conscious awareness
  • Controlled experiments using subliminal self-help
    materials offer no therapeutic benefits
  • People may respond to subliminal cues in the short term
    when they are already motivated to take the action
39
Q

what are Subliminal Influences

A
  • Thirsty and non-thirsty research participants were
    subliminally exposed to neutral or thirst-related words.
    Afterward, they participated in a beverage taste test
    in which the amount they drank was measured. You
    can see that the subliminal thirst cues had little impact
    on non-thirsty participants but that they did increase
    consumption among those who were thirsty. Apparently,
    subliminal cues can influence our behavior when we are
    otherwise predisposed.
  • IV 1: Thirsty vs. not-thirsty
    participants
  • IV 2: Thirst vs. neutral
    primes
  • DV: How much participants
    drank
  • Subliminal thirst primes only
    increased thirsty
    participants drink
    consumption
    Strahan et al., 2002
40
Q

whats The Audience

A
  • Very few individuals are consistently easy/difficult to
    persuade
  • The Need for Cognition: A personality variable
    regarding how much a person enjoys effortful cognitive
    activities
  • Self-Monitoring: Regulating own behaviors across
    situations due to concern for public self-presentation
  • Regulatory Fit
  • E.g., Promotion-oriented vs. prevention-oriented
41
Q

whats Forewarning and Resistance

A

When our attitudes come under attack, we can
succumb and change the attitude, or we can resist and maintain the attitude.

42
Q

why do people resist?

A

When people know that someone is trying to change their attitude, they become resistant. All they need is some time to collect their thoughts and come up
with a good defense

  • Cognitive: Can come up with counter-arguments
  • Motivational: Brace or steel ourselves in our opinions
43
Q

whats Inoculation hypothesis:

A

Exposure to weak versions of a
persuasive argument increases later resistance to
argumen

44
Q

whats Psychological reactance

A

The theory that people react
against threats to their freedom by asserting themselves
and perceiving the threatened freedom as more attractive

45
Q

how does Culture and Persuasion work

A
  • To be persuasive, appeal to the audience’s cultural
    factors
  • Individualistic cultures’ persuasive messages focus on
    personal benefits, individuality, competition, and self-
    improvement
  • Collectivist cultures’ persuasive messages focus on
    integrity, achievement, and the well-being of one’s
    ingroups
46
Q

explain Role Playing

A
  • We often have to do things in our social roles that do not align with our own attitudes – e.g., in our job
  • Do we begin to change those attitudes as a result?
  • Generating discrepant arguments –> more attitude
    change
  • Self-generated persuasion
  • Behavior –> Attitudes
47
Q

whats Cognitive Dissonance Theory

A

Inconsistent
cognitions arouses psychological tension that people
become motivated to reduce
* E.g., Want to be healthy but eat only fast food
* E.g., Want to be a good student but don’t study

48
Q

what are the Conditions for cognitive dissonance

A
  • An attitude-discrepant behavior
  • Chosen freely
  • With some knowledge of the consequences
49
Q

how do u Reduce Dissonance explain

A

1) Change your attitude “I don’t really need to be on a diet.”
2) Change your perception of the behavior
“I hardly ate any ice cream.”
3 )Add behavior-supporting cognitions
“Chocolate ice cream is very
nutritious.”
4) Minimize the importance of the conflict
“I don’t care if I’m overweight -
life is short!”
5) Reduce perceived choice “I had no choice; the ice cream was served for this special
occasion.”

50
Q

explain Dissonance Classic: Festinger & Carlsmith
(1959

A
  • Participants do a super
    boring task
  • IV: asked to lie and say
    task was interesting to
    next participant, offered:
    no money, $1, or $20
  • $1 condition rated boring
    task as more enjoyable
  • Self-persuasion & smaller
    reward  more change
51
Q

Cognitive dissonance and attitude change more likely if.

A
  1. insufficient justification
    * e.g., do something we don’t want to do for only a dollar and
    convince ourselves we did want to do it (because being paid
    a dollar is not sufficient justification)
    OR
  2. insufficient deterrence for attitude-discrepant non-behavior
    * e.g., don’t do something because someone tells us if we do,
    they will take a dollar, and we convince ourselves we didn’t
    really want to do that thing anyways (because losing a dollar
    doesn’t seem like sufficient deterrence)
52
Q

how do we Justifying Effor

A
  • We alter our attitudes to
    justify our suffering
  • The more time, money, or
    effort you choose to invest in
    something, the more anxious
    you feel if the outcome
    disappoints
  • Change attitude and like
    the thing even if it
    disappoints
53
Q

how to Justifying Difficult Decisions

A
  • People rationalize whatever they decide by…
  • Exaggerating positive features of the chosen
    alternative
  • Exaggerating negative features of the unchosen
    alternative
  • These exaggerations occur after we make our decision
  • E.g., Which wedding venues
  • E.g., Which university to attend
  • E.g., Which job offer to accept
  • E.g., To try for children or no
54
Q

whats a modern look at Cognitive Dissonance Theory

A
  • 4 steps for arousal/reduction of dissonance (Cooper & Fazio,
    1984):
    1. An attitude-discrepant behaviour must produce unwanted
    negative consequences
    2. A feeling of personal responsibility for the unpleasant
    outcomes of behaviour
  • Must freely choose and foresee consequences to feel
    responsible
    3. Physiological arousal that produces a state of discomfort and
    tension that the person seeks to reduce
    4. Attribute that arousal to their own behaviour
55
Q

Culture and Cognitive Dissonance

A
  • Cultural context impacts arousal & reduction of
    cognitive dissonance:
  • Western (individualist) cultures: Decisions are
    expected to be consistent with personal attitudes
  • East Asian (collectivist) cultures: Decisions are
    expected to benefit ingroup members
  • Post-decision justification effect occurs in both groups,
    but cultures influence the conditions under which these
    processes occur
55
Q

list three Alternative Routes to Self-Persuasion

A
  • Self-perception theory: We infer how we feel by
    observing ourselves and the circumstances of our own
    behavior
  • Impression-management theory: What matters is
    not a motive to be consistent but rather a motive to
    appear consistent
  • Self-esteem theories: Acts that arouse dissonance do
    so because they threaten the self-concept