Lecture 5

Question 1

types of interview questions

Answer 1

open ended

close ended

competency

leading

hypothetical

behavioral

Question 2

open ended –> interview question

Answer 2

usually with how, why, or what

provides more info than a yes/no question

Question 3

close ended –> interview question

Answer 3

usually begin w/ did, have, would or are

generally are answered yes/no

Question 4

competency –> interview question

Answer 4

assess knowledge

Question 5

leading –> interview question

Answer 5

imply that there is a single correct answer

avoid these types of questions in interviews

Question 6

hypothetical –> interview question

Answer 6

requires applicant to imagine how they would act in certain situations

Question 7

behavioral –> interview question

Answer 7

assess how a person performed in the past and is likely an accurate indicator of future performance

Question 8

you shouldn’t be speaking for more than…

Answer 8

25% of time when interviewing someone

Question 9

policies

Answer 9

broad statements of expectations

Question 10

what do policies guide

Answer 10

organizations decisions and actions

Question 11

what do policies represent

Answer 11

the rules which govern the procedures

Question 12

what are procedures

Answer 12

established methods for conducting the business of an organization

particular way to accomplish an action or task

Question 13

a procedure is a…

Answer 13

series of steps to carry out a policy

Question 14

what to procedures allow

Answer 14

some variation in actions if intent and outcome are reached

Question 15

what do procedures evolve

Answer 15

technology and new info