Lecture 1 Flashcards
types of mentors
sponsor
coach
protector
exposer
challenger
role model
counselor
sponsor –> mentors
to open doors for new managers
coach –> mentors
to show “the ropes” of the new position
protector –> mentors
to buffer negative experiences
exposer –> mentors
to create new opportunities
challenger –> mentors
to stretch the managers new skills and scope of work
role model –> mentors
to develop new behaviors by example
counselor –> mentors
to accept and confirm efforts to and to offer friendship
role of mid level managers
communicators
entrepreneurs
stabilizers
therapists
future leaders
communicators –> ML managers
customize the organizational message for the individual by relying on informal networks
entrepreneurs –> ML managers
recognize the problems on the frontlines of operation who are able to find solutions faster than managers higher up on the organizational ladder
stabilizers –> ML managers
juggle organizational goals and budgets
while balancing the needs of employees and senior managers
therapists –> ML managers
help employees cope with stress
especially during periods of change
future leaders –> ML managers
gain experience and training for upper level management positions
i should delegate when… (1)
all necessary info for the task is available
tasks are routine, only requiring minor decisions
the responsibilities are more operational and not centered around planning and organizing
i should delegate when… (2)
others are more qualified or have the necessary skills for the task
responsibilities will allow for others to grow
clear job descriptions and work expectations exist
a follow-up plan upon completion is in place
do not delegate when… (1)
the team needs leadership to determine priorities and goal setting
the task involves planning and solving new problems
coaching and motivation is needed
subordinates’ performances are being evaluated
do not delegate when… (2)
personnel are being rewarded
assignment was given directly to you to complete
work has already been assigned to someone else
what is a vision statement
a long term view of what the company wants to achieve
the vision statement is
the future
where you want to be
basic premise of what you stand for
what does the vision statement do
sets the direction
mission statement
current state
where you are
what you are doing
what does the mission statement display
strengths and weaknesses
what is a mission statement
why your company exists
usually by saying what it aims to do in the short term
value statements
values and beliefs
guiding principles
clarifies behavioral expectations
what is the value statement
what’s important to the company
what is prioritizes
how it conducts itself
what is goal setting important for
strategic planning
what does goal setting do
controls, coordinates, and evaluates work performance
SMART goals
specific
measurable
action-oriented
realistic
timebound
