lecture 4: privacy & confidentiality

Question 1

privacy vs. information privacy

Answer 1

privacy is about people

information privacy is the client’s right to control their personal health information that’s collected/used/disclosed

Question 2

what is confidentiality?

Answer 2

the duty to protect information
- information is shared with the health team, some is shared outside the team
- breaking confidentiality is sharing information about the patient without consent

Question 3

what is personal health information?

Answer 3

any identifying info about the clients, in verbal/written/electronic form

ex. health number/pin, care previously provided, pictures of them

Question 4

privacy legislations

Answer 4

PIPEDA governs collection, use, disclosure, retention of personal info during commercial activities

PHIPA meant to address issues specific to healthcare that were not clear in PIPEDA

Question 5

protecting info/reporting info about patients (age)

Answer 5

if the patient is under 18 you have the duty to protect experiences of abuse/violence

if the patient is over 18, you cannot, can only provide resources and help therapeutically

Question 6

information gathering: documentation, what it’s important for

Answer 6

• client’s health status and needs
• client centred plan of care
• changes in client’s condition or situation
• clients educational/information needs

Question 7

documentation should be…

Answer 7

• factual (don’t use opinion words, ex. seems)
• specific (when, what, how often, descriptive)
• proper grammar & spelling
• professional & correct language
• punctuation
• don’t erase, write only in ink

Question 8

SBAR and its components

Answer 8

1. Situation: clear, brief description of current situation
2. Background: clear, relevant background information about patient
3. Assessment: assessments performed, professional conclusion based on S&B
4. Recommendation: tell who you’re communicating with what you need from them, clearly and relevant