Lecture 4 - How we use RT at Phoenix Residential Society Flashcards
What is the Phoenix Residential Society
What do they provide
Phoenix Residential Society is a charitable, non-profit, community-based, health care organization providing residential services to individuals in Regina with:
- psychiatric disorders
- problematic substance use
- cognitive disorders
- acquired brain injuries
- and those experiencing homelessness
Background
- When did we start
- How are we financed?
- Vision Statement
- Mission Statement
When did we start?
-Phoenix was incorporated in December 1977 and opened Phoenix House in 1979, the first psychiatric rehabilitation group home of its kind in Saskatchewan.
How are we financed?
-Phoenix receives funds from a variety of sources including: Saskatchewan Health Authority, Saskatchewan Ministry of Health, Saskatchewan Government Insurance, and the Federal Reaching Home Homelessness Strategy.
A small percentage of revenue is provided through self - payers, and charitable donations.
VISION STATEMENT
-Strengthening Community by Supporting Recovery
MISSION STATEMENT
-To provide recovery oriented psychosocial rehabilitation services that foster empowerment, promote hope, and build connectedness in the community.
What are their Principles and Values
- HSPEQ
- CPCHE
Hope & Respect: we convey hope and respect, and believe that individuals have the capacity to grow and learn.
Strengths-based: we build on the strengths and capabilities of individuals.
Person-centered: we address the unique needs of individuals, consistent with their values, hopes and aspirations.
Empowerment: we promote self-determination and empowerment.
Quality of Life:we strive to help individuals improve the quality of all aspects of their lives; including social, occupational, educational, residential, intellectual, spiritual and financial.
Community Integration: we support full integration of people in recovery into their communities
Personal Support Networks: we facilitate the development of personal support networks by utilizing natural supports within communities, peer support initiatives, and self- and mutual-help groups.
Culturally Relevant: we recognize that culture is central to recovery and strive to ensure that all services are culturally relevant.
Health & Wellness: we promote and assist to develop and use individualized wellness and recovery plans.
Evidence-based: we emphasize evidence-based, promising and best practices.
Our programs
Phoenix Oak Program (POP)
McEwen Manor / Phoenix Community Living Program
ABI – PEARL Program and ABI Supportive Living Program
Phoenix Intensive Program Services (PIPS)
Phoenix Apartment Living Services (PALS)
HOMES – Housing First
Supportive Housing Services
-What do they give
Medication management
- Financial trusteeship
- Access to addiction recovery services
- Leisure/social/recreational activities
- Assistance with skills of daily living i.e. laundry, apartment maintenance, hygiene, grocery shopping
- Access to life skills and wellness classes/programming
- -Access to a meal program
- Assistance with attendance at appointments i.e. doctor, probation
- Assistance with clothing/hygiene issues
- Health teaching/assistance with medical services i.e. physical health
- Family contact/support
- Individual & group counselling
- Self help groups
- Crisis intervention/resolution of interpersonal conflicts
- Support/help re: criminal justice system
Peer Support Specialists
In 2010 peer support specialists were integrated into the existing staffing model of Phoenix Residential Society to offer a “person with lived experience” perspective (as per PSR best practice and evidence based practice). Currently we have a number of designated peer support specialists.
How we use reality therapy at phoenix
- Establish what
- SR
- Non J
- Non C
- Uses the 7 what
- Establish a relationship with the client that is:
- Safe and respectful
- Non-Judgemental
- Non-Coercive
- Uses the 7 Caring Habits
Internal Motivation
Staff model and teach residents that we are all internally motivated and that the only person we can control is ourselves
No one can ‘push your buttons’!
What focused instead of what
Solution Focused instead of Problem Focused
We establish a what with clients
We establish a Partnership with clients: “Together we can figure out what you can do”
Offer what is key
Offering Choices is key!
- We talk about choices
- We give choices
- We help residents figure out their options
Needs -> Quality World
Dr. Glasser developed what
-What basic what describe what
Dr. Glasser developed the concept of the Quality World - a”personal picture album” of all the people, things, ideas, and ideals that we have discovered increase the quality of our lives
The Basic Needs describe what we need -> Quality World pictures detail how we meet those needs
Quality World Pictures
- They are not always what
- Provide the what
They are not always achievable or even positive
Provide the motivation for behaviour and change
Using no what and using what will build a what and make a what
“Using no control and using humor will build a relationship and make a dent to where the client puts the counselor in their quality world and then begins to relate and seek out the counselor. Effective therapy begins with the acceptance of the therapist into the client’s quality world”
-Dr. William Glasser
Learns about people what
All behaviour is what
Behaviour is not what
Learning about people’s quality worlds helps us understand their choices
“All Behaviour is purposeful – it is our best attempt to get our needs/quality world pictures met”
“Behaviour is not the problem – it’s the language”
