Lecture 4: Feedback

Question 1

What does the G in GRIT stand for?

Answer 1

Growth

• seeking fresh ideas, perspective inputs and ideas to help you succeed

Question 2

What does the R in GRIT stand for?

Answer 2

Resilience

• bouncing back from adversity

Question 3

What does the I in GRIT stand for?

Answer 3

Instinct

• going about our goals the best way, not the hardest way

Question 4

What does the T in GRIT stand for?

Answer 4

Tenacity

• perseverance, persistence, never say die never say quit dimension

Question 5

What are examples of triggers during feedback?

Answer 5

• Truth
• Relationship
• Identity

Question 6

Which type of trigger is this:
* related to the feedback itself
* we feel it’s wrong, helpful, unreasonable, misguided, and so on
* can look like anger, defensiveness, dismissal

Answer 6

Truth Trigger

Question 7

What are the 3 types of feedback?

Answer 7

1. Appreciation
2. Coaching
3. Evaluation

Question 8

Which type of feedback is this:

• To see, acknowledge, connect, motivate, thank

Answer 8

Appreciation

Question 9

Which type of feedback is this:

• To help receiver expand knowledge, sharpen skill, improve capability

Answer 9

Coaching

Question 10

Which type of feedback is this:

• To rate or rank against a set of standards, to align expectations, to inform decision making

Answer 10

Evaluation

Question 11

What type of trigger is this:
* Related to the person giving the feedback
* Perception that they don’t have credibility
* Perceptions about intent or motive
* May result in hurt feelings, anger, suspicion

Answer 11

Relationship triggers

Question 12

What type of trigger is this:
* The focus is the feedback receiver
* Brings up feeling of shame, doubt, unworthiness, etc.

Answer 12

Identity triggers

Question 13

What should we do if feedback is WRONG?

Answer 13

• goal is understanding, not necessarily agreement
• with fuller understanding, you can make an informed decision regarding what to do with it
• create boundaries when necessary