Final exam Review Flashcards
Feedback to help receiver expand knowledge, sharpen skill, improve capability
Coaching
Feedback to rate or rank against a set of standards, to align expectations, to inform decision making
Evaluation
Feedback to see, acknowledge, connect, motivate, thank
Appreciation
empathy: Knowing how other people think and feel
Cognitive
Empathy: Feeling another person’s emotions
Emotional empathy
Empathy: Having a physical reaction in response to what someone else is experiencing
Somatic
An individual is not thinking about change in the near future
pre-contemplation
Has a desire to change within the near future
Contemplation
Has a plan, hasn’t taken action yet
Preparation
Marks the beginning of actual change
Action
Successful maintained behavior change for at least six months
Maintainence
Leadership: Idealized Influence
Inspirational motivation
Intellectual stimulation
Individualized consideration
Transformational
Leadership Styles: Contingent reward
Leadership Styles: Transactional
Leadership style: Revolves around power
Directs and controls all activities
Low follower autonomy
Demands obedience
Authoritarian
Leadership style: Hands off approach
Non-transactional
Laissez-faire