Lecture 3 (Managing Organizational Change) Flashcards
Internal drivers for change
- Performance (quality of service)
- Innovation (production/product design)
- Human resources (commitment, abstenteeism)
- Participation (new ideas, ways of doing)
- Leadership (new champion for change)
- Conflict (inter-department, power shifts)
- Safety (unsafe conditions)
External drivers for change
- Social (diversity, ageing workforce, attitudes)
- Technological
- Economic
- Political (Privatisation of public sectors)
- Legal (Regulations of food additives)
- Ecological (energy usage
Personal drivers of resistance to change
- Economics (change in benefits)
- Security
- Habit
- Selective perception (negative perception of new changes)
- Loss of freedom or inconvenience
How to make the change smoother in an organization
Conduct a force field analysis before initiaiting the change
Lewin’s 3-step change model
Unfreeze - Move - Freeze
Kotter’s 8-step change model
- Establish sense of urgency
— — — — — - Guding coalition (create embassadors of change)
- Change vision
- Communicate change vision
- Empower others to take action
- Celebrate short time wins
— — — — — - Consolidate gainsw, promote change
- Institutionalize new approaches
Types of dynamic capabilities
- Absorbtive capabilities (bringing new knowledge into organization)
- Adaptive capabilities (quickly adapting to new ways of doing and giving up old ways)
- Innovation capabilities (create new products/new markets)
Protean career attitude
I want to find meaning in my career and adjust it how I want it to my own needs and wants
Employability radius meaning
The range of jobs and tasks that one is able to perform
Transformational leadership
Intellectual stimulation > New ideas & empowerment (Willingness to think)
Inspirational motivation > Overcome resistance to change (Willingness to excel)
Individualized consideration > Motivate and encourage (Willingness to develop)
Idealized influence > Confidence in Vision Sense of Purpose and trust (Willingness to trust and emulate leader)
Human resource scalability capabality
The speed with which companies can adjust their workforce in terms of employee numbers and knowledge & skills
Workforce flexibility types
-Numerical flexibility - shrinking and growing the number of employees doing the same kind of jobs
-Functional flexibility - moving employees across the organization to different jobs if needed
-Financial flexibility - realization of flexibilities with current employees or calling outsiders
Flexicurity theory
Employability should be a joint responsibility of employees, employers and social welfare policies
Which Kurt Lewin’s three-stage model of change has received the greatest criticism?
Freeze (Re-freeze)
Which dynamic capability matches Exploitation and exploration (March, 1991)
Innovation capability
