Lecture 3 (Managing Organizational Change) Flashcards

1
Q

Internal drivers for change

A
  • Performance (quality of service)
  • Innovation (production/product design)
  • Human resources (commitment, abstenteeism)
  • Participation (new ideas, ways of doing)
  • Leadership (new champion for change)
  • Conflict (inter-department, power shifts)
  • Safety (unsafe conditions)
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2
Q

External drivers for change

A
  • Social (diversity, ageing workforce, attitudes)
  • Technological
  • Economic
  • Political (Privatisation of public sectors)
  • Legal (Regulations of food additives)
  • Ecological (energy usage
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3
Q

Personal drivers of resistance to change

A
  • Economics (change in benefits)
  • Security
  • Habit
  • Selective perception (negative perception of new changes)
  • Loss of freedom or inconvenience
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4
Q

How to make the change smoother in an organization

A

Conduct a force field analysis before initiaiting the change

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5
Q

Lewin’s 3-step change model

A

Unfreeze - Move - Freeze

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6
Q

Kotter’s 8-step change model

A
  1. Establish sense of urgency
    — — — — —
  2. Guding coalition (create embassadors of change)
  3. Change vision
  4. Communicate change vision
  5. Empower others to take action
  6. Celebrate short time wins
    — — — — —
  7. Consolidate gainsw, promote change
  8. Institutionalize new approaches
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7
Q

Types of dynamic capabilities

A
  • Absorbtive capabilities (bringing new knowledge into organization)
  • Adaptive capabilities (quickly adapting to new ways of doing and giving up old ways)
  • Innovation capabilities (create new products/new markets)
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8
Q

Protean career attitude

A

I want to find meaning in my career and adjust it how I want it to my own needs and wants

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9
Q

Employability radius meaning

A

The range of jobs and tasks that one is able to perform

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10
Q

Transformational leadership

A

Intellectual stimulation > New ideas & empowerment (Willingness to think)

Inspirational motivation > Overcome resistance to change (Willingness to excel)

Individualized consideration

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11
Q

Human resource scalability capabality

A

The speed with which companies can adjust their workforce in terms of employee numbers and knowledge & skills

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12
Q

Workforce flexibility types

A

-Numerical flexibility - shrinking and growing the number of employees doing the same kind of jobs
-Functional flexibility - moving employees across the organization to different jobs if needed
-Financial flexibility - realization of flexibilities with current employees or calling outsiders

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13
Q

Flexicurity theory

A

Employability should be a joint responsibility of employees, employers and social welfare policies

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