Lecture 3 (Managing Organizational Change) Flashcards
Internal drivers for change
- Performance (quality of service)
- Innovation (production/product design)
- Human resources (commitment, abstenteeism)
- Participation (new ideas, ways of doing)
- Leadership (new champion for change)
- Conflict (inter-department, power shifts)
- Safety (unsafe conditions)
External drivers for change
- Social (diversity, ageing workforce, attitudes)
- Technological
- Economic
- Political (Privatisation of public sectors)
- Legal (Regulations of food additives)
- Ecological (energy usage
Personal drivers of resistance to change
- Economics (change in benefits)
- Security
- Habit
- Selective perception (negative perception of new changes)
- Loss of freedom or inconvenience
How to make the change smoother in an organization
Conduct a force field analysis before initiaiting the change
Lewin’s 3-step change model
Unfreeze - Move - Freeze
Kotter’s 8-step change model
- Establish sense of urgency
— — — — — - Guding coalition (create embassadors of change)
- Change vision
- Communicate change vision
- Empower others to take action
- Celebrate short time wins
— — — — — - Consolidate gainsw, promote change
- Institutionalize new approaches
Types of dynamic capabilities
- Absorbtive capabilities (bringing new knowledge into organization)
- Adaptive capabilities (quickly adapting to new ways of doing and giving up old ways)
- Innovation capabilities (create new products/new markets)
Protean career attitude
I want to find meaning in my career and adjust it how I want it to my own needs and wants
Employability radius meaning
The range of jobs and tasks that one is able to perform
Transformational leadership
Intellectual stimulation > New ideas & empowerment (Willingness to think)
Inspirational motivation > Overcome resistance to change (Willingness to excel)
Individualized consideration
Human resource scalability capabality
The speed with which companies can adjust their workforce in terms of employee numbers and knowledge & skills
Workforce flexibility types
-Numerical flexibility - shrinking and growing the number of employees doing the same kind of jobs
-Functional flexibility - moving employees across the organization to different jobs if needed
-Financial flexibility - realization of flexibilities with current employees or calling outsiders
Flexicurity theory
Employability should be a joint responsibility of employees, employers and social welfare policies