Lecture 3: Define Phase Project Charter Flashcards
What does a project charter describe? (6)
- the project objective
- the problem statement
- the scope of the project
- the process to be improved
- the improvement goal
- estimated financial benefits
Is the project charter a living document?
Yes, it is everchanging
In which phase of DMAIC is the project charter made?
the Define phase
What is the project charter?
a high-level map of the process and begins to understand the needs of the customers of the process
Which things should be included in the project charter? (6)
- Problem statement
- Business case
- Goal statement
- Timeline
- Scope
- Team members
What is the problem statement within the project charter?
the problem captured in the form of a measurement
What is the business case within the project charter?
the business reasons for doing the project
What is the goal statement within the project charter?
the target of the process measurement
What is the timeline within the project charter?
when each project phase will be completed
What is the scope of the project charter?
what’s in and what’s out of the project
What are the team members within the project charter?
the people who will participate in the project
What can be project objectives? (4)
- Money
- Time
- Scope
- Quality
The objective communicates…
…the goal of the project
The objective should (3)
- address the deficiency defined in the problem statement
- quantify the expected improvement
- identify the timing
the project limits (scope) define… (4)
- where the process starts and ends
- constraints
- standards and procedures
- resistance
What are examples of resistance? (2)
- organizational culture
* seniority
The inclusion of project scope in the DMAIC project charter helps…
…retain focus of the Six Sigma team toward the goal and prevents scope creep
What is scope creep?
refers to changes, continuous or uncontrolled growth in a project’s scope, at any point after the project begins
A major role of the project team is to…
..analyze, qualify and rank constraints and risk factors
Constraints relate to (4)
availability of resources
time
technology
budget
Risk factors include…
…any external/internal factor that could impede the attainment of the goals listed in the goal statement.
The project team… (4)
… has multiple levels of expertise
… can change during the project
… typically has 4 to 6 members
… has a clear understanding of the basic concepts of the LSS methodology in accordance to their rank
The project sponsor… ( (5)
… is not necessarily a team members
… is an important stakeholder
… is aware of the customer’s needs, business requirements, sense of urgency and project boundaries
… empowered to make/facilitate decision-making
.. is the contact towards the rest of the organization
What does RACI stand for?
Responsible
Accountable
Consulted
Informed
What are typical problems with charters? (9)
- the project title is not very clear
- no appropriate project leader
- not linked to company strategy
- problem statement is not SMART
- scope of the project is not clear
- team members are not correctly chosen
- timeline for the project is not okay
- project charter is not signed
