Lecture 3 Flashcards

1
Q

4 Types of innovations (Henderson & Clark)

A

High impact on architectural knowledge:
-L - Architectural innovation (Stand fand to ceiling fan)
-H - Radical innovation (Stand fan to AC)

Low impact of architectural knowledge:
-H - Modular innovation (Stand fan to a desk fan which rotates)
- L - Incremental innovation (Stand fan to a desk fan (only shorter leg))

L/H - low/high of impact on component knowledge

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2
Q

Innovation design process performance

A
  • Quality
  • Speed
  • Dependability
  • Flexibility
  • Cost
  • Sustainability
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3
Q

Evaluation criteria of a concept

A
  • Feasibility (is it possible)
  • Acceptability (from customers)
  • Vulnerability (risk of failure)
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4
Q

How to reduce design complexity

A
  • Standardisation (reduce variety of products/services/processes)
  • Commonality (using same parts or processes in different products/services)
  • Modularisation (Designing product/service in seperate section that can be interchanged)
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5
Q

How to improve Time to market finish

A
  • Early resolution of design conflict and uncertainty
  • Simultaneous development of various stages in overall process)
  • Integrating the design of the product/service and the design of the operations process
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6
Q

Throughput time

A

Amount of time it takes a manufacturer to complete a product from the first step in the production process to the last step

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7
Q

Cycle time meaning

A

average time between units of output emerging from a process

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8
Q

Little’s law

A

Throughput time = Work in process * cycle time

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9
Q

Throughput efficiency formula finish

A

Work content(how much it takes to make) / Throughput time * 100

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10
Q

Process mapping meaning

A

Description of processes in term of how the activities within the process relate to each other

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11
Q

Process bottlenecks meaning

A

activity or stage where congestion occurs because the workload placed is greater than the capacity to cope with it

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12
Q

Lean philosophy + 3 pillars

A

Produce just as much as is needed exact quantity

-Eliminate waste
-Involve everyone
-Continuous improvement

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13
Q

Causes of waste

A

Muda - do not add value
Mura - lack of consistency/unevennes: overloadn on staff/equipment
Muri - Unreasonable requirements, failure to carry basic operations [e.g. prioritization]

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14
Q

Manufacturing process types

A

Top-down: high variety+low volume to low variety+high volume:

-Project process
-Jobbing process
-Batch process
-Mass process
-Continuous process

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15
Q

Service process types

A

Top-down: long-time+high customization to short-time+low customization:

-Professional service
-Service shop
-Mass service

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