Lecture 2 Flashcards

1
Q

Theoretical underpinnings of nudges

A

Daniel Kahneman won the Nobel prize for economy in 2002.

Thinking Fast & Slow is a compilation of his groundbreaking work in the 70s and 80s.

American psychologist article = crash course

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2
Q

Thinking fast & slow

A

Elaboration on Herbert Simon’s (1950s) notion of bounded rationality in response to:

  • Classical economic theories of rational decision-making: considering all options and their features to arrive at maximum utility.
  • Full rationality is a normative standard compared to which humans underperform.
  • Bounded rationality describes the harsh reality of human decision making (‘fast’).

He talks about bounded rationality, and not irrationality, which is about people who are truly irrational.

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3
Q

Bounded rationality

A

The idea of bounded rationality is based on the normative standard of unlimited resources of the computer. Computers have unbounded rationality and humans have bounded rationality.

Sometimes this is referred to as the human condition or the condition of man, which is the harsh reality that we cannot process all the information that is in our environment.

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4
Q

The history on 2 systems

A

The mind used to be a black box, we didn’t know what happened.

After decades of behaviourism, there was more interest in what happens in the human mind.

The early investigations in formative psychology (the cognitive revolution in the 50s), revealed something that some people didn’t like that much: the box is filled with ‘irrational’ processes (e.g., positive illusions).

The box was labelled as intuitive automatic thinking (as opposed to logical rational thinking).

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5
Q

What unrealistically favourable attitudes are highly prevalent in normal thought?

A
  • Above average effect
  • Illusion of control
  • Unrealistic optimism about the future
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6
Q

What did people think about system 1? And what was the consequence?

A

People were very shocked about system 1 with all these biases.

System 2 was then ‘invented’ to regulate the irrational system 1.

So, the early research revealed that system 1 was present, and then system 2 was designed to regulate it.

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7
Q

Dual system theories

A

There is not one dual system theory, there are many.

There are many dual system theories, they all use different names for system 1 and system 2 but they all boil down to the same thing.

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8
Q

System 1 vs system 2 according to the many dual system theories

A

System 1

  • Heuristic
  • Experiential
  • Intuitive
  • Reflexive
  • Hot
  • Holistic
  • Peripheral
  • Implicit
  • Automatic
  • Associative
  • Impulsive
  • Unconscious

System 2

  • Systematic
  • Analytic
  • Rational
  • Deliberate
  • Reflective
  • Cold
  • Central
  • Explicit
  • Controlled
  • Rule based
  • Reflective
  • Conscious
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9
Q

William James’ (1842-1910) theory on 2 kinds of thinking

A

Associative: images from past experiences are “only reproductive”; useful for art & design. A term for things we can remember. It was inferior to true reasoning.

True reasoning: “for unprecedented situations” as a map to navigate an unknown world. For new situations we need true reasoning and thinking.

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10
Q

Main characteristics sytem 1 vs system 2

A

System 1:

  • Fast
  • Automatic
  • ‘Unconscious’
  • = Shortcuts to making a judgement

System 2:

  • Slow
  • Effortful
  • Conscious
  • = Thinking carefully, elaborating on information
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11
Q

Accessibility of the dual systems

A

System 2 is more scarce than System 1. We are always able to engage in intuitive or impulsive judgements, whereas deliberate reflective reasoning requires access to our cognitive resources. But they are not always available.

System 2 requires access to the capacity-limited central working memory resource (CWM). System 1 does not.

Access to the central working memory (CWM) can be disrupted by a concurrent working memory load (fatigue, alcohol, distraction, etc.)

When we are fatigued, distracted or under the influence of alcohol, it’s easier to turn to System 1 reasoning because System 2 reasoning is not available.

This all suggests that System 1 is default; we are always able to engage in System 1 reasoning.

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12
Q

Which system is the default from an evolutionary perspective? And why?

A

The evolutionary perspective/explanation is that system 1 is more beneficial for survival and system 2 is a luxury.

System 1 is older: swift thinking is more adaptive than slow, sequential thinking in case immediate decisions are required to survive.

System 2 is associated with language, reflective consciousness, and the capacity to think hypothetically about the future. It is more of a luxury.

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13
Q

Two prototypical approaches to system 1 and system 2

A

Social psychology vs Cognitive psychology

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14
Q

Systems 1 and 2 according to social psychology

A

System 1 = impulses lead to risky decisions

System 1 = ‘bad’

Both systems compete: system 1 needs to be restrained by system 2

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15
Q

Systems 1 and 2 according to cognitive psychology

A

System 1 = not inferior to system 2 but still error prone

System 1 = not necessarily bad but not good either (more neutral); a more balanced judgment

Both systems operate in concert.

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16
Q

Social psychology: Strack & Deutsch

A

System 1 (the horse) rules behaviour unless impulses are inhibited by system 2 (the rider).

Assumption: impulses are bad, giving in to immediate wishes and neglecting long-term goals.

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17
Q

Is system 1 bad? Are impulses really bad?

A

Impulses are not necessarily bad nor are reflective processes always good. Fail to distinguish between process and outcome.

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18
Q

A study where people got a justification to engage in bad behaviour

Which approach do the results (not) align with?

What does this show?

A

People on a diet were given the choice to have candy or some healthy food.

The impulse is to go for the candy, but that is not allowed when you are on a diet, that’s why the scientists gave the people a license to sin.

Justification/reason: “You just exerted more effort than average on a task.” This gave them a reason to reward themselves.

Dieters who were provided with a justification eat more ‘forbidden food’ than dieters who were not given a justification.

This is at odds with the original approach. They were given a reason, they were given a reason to reflect, but they were still impulsive. This does not rhyme with the Strack & Deutsch’s approach.

This shows that reasoning may lead to bad behaviour.

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19
Q

Study where impulsivity leads to good behaviour and what does this mean for the social psychologist approach?

A

The participants were in a state of low self-control because they had just performed a difficult task. These participants were more responsive to a social proof nudge (heuristics).

The heuristic was about a social norm that most people choose the healthy option.

Low self-control + heuristic = more healthy choices.

This shows that if you are impulsive and in a system 1 state, you are more inclined to follow heuristics. This can also have positive outcomes.

This is not in line with the social psychologist approach to system 1 and system 2.

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20
Q

Cognitive psychology on S1 and S2

A

This approach is a bit more balanced, but they still think that system 1 (intuitive judgment) reasoning is error prone.

System 2 is not designed to correct system 1.

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21
Q

Question: A bat and a ball cost 1.10 dollars in total. The bat costs 1 dollars more than the ball. How much does the ball cost?

And what can we deduce from this?

A

5 cents

50% of bright Princeton students gave the wrong answer, they said 10 cents.

System 2 is not designed to correct system 1.

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22
Q

The Linda problem

Linda is 31 years old, single, outspoken, and very bright. She majored in philosophy. As a student, she was deeply concerned with issues of discrimination and social justice, and also participated in anti-nuclear demonstrations.

Which is more probable?

  1. Linda is a bank teller
  2. Linda is a bank teller and active in the feminist movement
A

The correct answer is 1. Linda is a bank teller. Only 20% got this right.

  • Answer 2 may intuitively seem like a more representative case – social justice is more characteristic of feminists.
  • The chance that Linda is a bank teller is bigger than the chance that Linda is a bank teller (one characteristic) and also active in the feminist movement (two characteristics).

There is some debate if answer 2 is really the wrong answer. From a rational view point answer 1 is correct, but people respond to the story behind it and all the characteristics that are listed are more representative to a feminist than a bank teller.

People’s intuitive answer is grounded in a useful intellectual skill: being able to determine what the speaker is attempting to convey rather than what is semantically expressed.

The intentional (S2) but uncontrollable (S1) inclination to give the ‘wrong’ response is not necessarily irrational.

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23
Q

Is system 1 error prone?

A

There is a debate about system 1 because it can be very useful.

Many everyday decisions involve rapid intuitive decision making with little conscious effort, using mental shortcuts (heuristics). This may lead to errors, but not necessarily so.

Some people said as an argument that if system 1 is so prone to mistakes, how can we have been on the moon?

Conscious deliberation may even interfere.

24
Q

Does expert judgment use S1 or S2?

A

Expert judgment is characterized by lack of deliberation between alternatives: intuitive recognition of a previous problem and automatic retrieval of a solution scheme.

Experts can often not explain how they came to a decision because it is very hard. If you have a lot of expertise, your knowledge is often more intuitive.

25
Q

How do many people in nudging research think nudges work?

A

Due to intuitive judgements and people not thinking a lot.

26
Q

What do the critics say about the dual system?

A

Different features that are supposed to be typical of a system do not necessarily coincide.

Intentional and uncontrollable divergence is typical for many heuristics (and thus for nudges).

Unconscious ≠ unintentional ≠ uncontrollable ≠ efficient

  • E.g., something can be unconscious and intentional
  • The bat-and-ball error is an uncontrollable (‘S1’) output (10 cents) that is intentionally (‘S2’) produced by the goal to respond to the question.
27
Q

Which psychological approach is less prominent these days, but has been prominent for a long time?

A

The social psychological approach

28
Q

Nudgeability

A

To what extent is the nudge really and truly relying on S1?

This is the question for several aspects:

  • tansparency of the nudge
  • preferences
  • effectiveness when people are in a System 1 mindset
29
Q

Critical issues with nudgeability

A

The dual systems approach in general.

Nudges ‘exploiting’ S1 suggest that nudges do not rely solely on S1 reasoning.

30
Q

True or false: nudges work only ‘in the dark’

A

False.

Assumption: Nudges would only be effective if people are unaware of their presence and/or influence (if they are in a system 1 state). Being aware of the nudge would ruin the effect.

Nudge warnings: what happens if the presence or purpose of nudges are revealed? => nudges are still effective.

There is quite a large body of research that proves that transparency doesn’t ruin the effect of the nudge.

31
Q

Beneath are some examples of cases where nudges still work after a warning, what were they transparent about?

  • “Please consider that the preselected default values might have an influence on your decision”
  • “Please note that you can change the pre-selected electives to other alternatives. In order to do so, you can visit the administration department and file a change form.”
  • “Please consider that the preselected default is meant to encourage higher contributions for the climate protection fund.”
  • “Please note the following: we know that in decision situations, people often stick with a choice option which is preselected for them. Therefore we have preselected [option X].”
A

“Please consider that the preselected default values might have an influence on your decision” => presence of the default

“Please note that you can change the pre-selected electives to other alternatives. In order to do so, you can visit the administration department and file a change form.” => source of the default

“Please consider that the preselected default is meant to encourage higher contributions for the climate protection fund.” => purpose of the default

“Please note the following: we know that in decision situations, people often stick with a choice option which is preselected for them. Therefore we have preselected [option X].” => mechanism of the default

32
Q

True or false: transparent nudges may even be more effective and/or accepted because they are taken more seriously.

A

True

33
Q

What are people’s opinions on governmental nudges vs private parties nudges (e.g., supermarkets)?

A

Governmental nudges raise more concerns than nudges from private parties.

34
Q

What is unclear about transparent nudges?

A

Whether people always notive the warning.

35
Q

An experiment on transparent nudges in real life settings using bananas in railway stations.

A

In railway stations, they put bananas and other fruits near the cashier. In some cases they put a warning near the bananas “We are helping you with making a healthy choice” and in some cases there was no warning. Whether the warning was there or not didn’t matter that much. It was still much better than not putting the bananas near the cashier.

36
Q

What happens to the facts when you use warnings or transparency? And why is this important?

A

Warnings or transparency don’t ruin the facts, this is important from an ethical point of view, because risk manipulation is less present. But also from a theoretical point of view, because this allows people to reflect on their decision which causes them to make a system 2 decision.

37
Q

What is a concern with nudgeability?

A

That it will overrule preferences; nudges could overrule pre-existing preferences (even though there is a freedom of choice).

38
Q

In which people should nudges be effective, ideally?

And for whom do nudges not work?

A

Ideally, nudges should be most effective in people who are slightly ambivalent about their choice, in order to support them in bridging the intention behaviour gap.

Nudges are not effective in people who disagree with the ‘right decision’. There should be little added value of nudges in people with strong preferences.

39
Q

What does the limited body of evidence suggest about nudges and preferences? An experiment on choosing the middle option.

A

It seems that nudges cannot overrule strong preferences.

People often choose the middle option, it’s a safe decision because you don’t choose for an extreme. Normally drinks are presented in a small, medium, large format. But if you want to nudge people to consume less sugary drinks, you can put the small option in the middle.

They found that normally the nudge would be effective and people would choose the middle option.

Centre stage nudge does not favour middle option (small soda) when people are either very thirsty or hold a strong motivation for healthy diet (they choose small options anyway).

40
Q

When are people less affected by a nudge? And what does this indicate?

A

When they are asked to first articulate their preferences – presumably yielding clearer preferences.

  • This is good because if nudges cannot overrule preferences, they are ethically more acceptable.
  • But this is also not completely in line with system 1.
41
Q

Are nudges specifically effective when people are in System 1 mindset?

A

People say that the effect of nudges would hinge on people not paying attention. It is often suggested that when people are in a System 1 mindset, they should be more susceptible to nudges.

However, compared with the control condition, people in S1 mindset were not more responsive to a nudge.

So no, nudges are not speficialy effective when people are in a S1 mindset.

42
Q

What happens when people are encouraged to reflect critically on their choice?

A

A good test would be to encourage people to really reflect in order to make a System 2 decision.

Would the nudge then still work? => Yes it does.

43
Q

Experiment on bringing people explicitly in a S2 mindset by asking people to imagine moving to a new apartment.

“Think carefully about which green amenities you would like to install in your apartment. Take as much time as you need. Later on, we will ask you to list the reasons you had for selecting the amenities of your choice.”

A

This message contains three elements to encourage reflective thinking (S2).

  1. “Think carefully”
  2. “take as much time as you need”
  3. “list the reasons”

The nudge was to choose green amenities for your apartment, because you want to nudge sustainable behaviour.

People that were in the System 2 mindset, were still nudgeable. So, nudges don’t rely on system 1 only. The default nudge remained effective.

44
Q

What does current evidence say about the assumption that nudge effects depend on system 1 processes? And what about the legitimacy of nudging?

A

It does not support this assumption.

In terms of the legitimacy of nudging, the vast majority of studies indicate that nudges are not solely employing system 1 mindsets such that people are steered in a direction to engage in behaviour they would otherwise not perform.

45
Q

Autonomy and nudging

A

Related to nudges and being nudgeable are the concepts of autonomy and an autonomous choice.

Autonomy in ethics / governments / philosophy is a very important element. It’s also an ethical requirement.

The whole thing behind the S1 and S2 upset is that nudges wouldn’t allow people to make autonomous choices.

T&S claim that autonomous choice is safeguarded by nudges (the alternative option is still available).

46
Q

Understanding of autonomy by a philosopher

A

Philosopher: “Autonomy is not only having complete freedom of choice to do whatever you want, autonomy may also be understood as given the opportunity by a nudge or otherwise that you can act in alignment with your preferences.”

In the latter case, nudges help people to behave autonomously.

47
Q

What can be said about nudging and autonomy when choosing an alternative that aligns with your preferences?

A

Nudging (choice support) might even enhance personal autonomy.

48
Q

Feeling of an autonomous choice in nudging

A

People may appreciate choice support but can still feel patronized.

In case of hypothetical choice: people expect that they will feel less autonomous in the presence of a nudge.

After a real choice: autonomy not affected, don’t feel pressured, nor less satisfied with their choice.

49
Q

System 2 nudges

A

Classic system 1 nudges may be more system 2 than people think.

There is a new wave in nudge research, with new terms like educational nudges, system 2 nudges, think nudges and boosting. All meant to take away concerns that are related to system 1.

50
Q

Boosting

A

Giving people the opportunity to transcend their immediate concerns and make decisions that are in their best interest in the future.

51
Q

Research on preference of S1 or S2 nudge

A

People indicated which system nudge they preferred. They have a clear preference for system 2 nudges when compared to system 1 nudges.

A problem with this kind of research is that by explaining it there’s a strong element of desirability.

But this research does show that there is a new generation of nudges coming that encourage people to think.

52
Q

System 2 nudges are meant to

A
  • Empower people
  • Induce better decision making
  • Correct impulsive choices
53
Q

What kind of term is ‘nudges’?

A

It is an umbrella term for different psychological devices for use in public policy to gently steer choices.

54
Q

What are nudges all about?

A

Soft paternalism, that even though you are given a hint, you should still have a choice.

55
Q

Which psychological approach is a little bit related to Freud? And explain

A

The social psychological approach on the dual systems is a little bit Freudian:

  • The impulse reactions (id) need to be regulated by the ego, the more sensible system.