Lecture 12: Promotion Strategy Flashcards

1
Q

what is promotion?

A

getting the right messge to the right audience through the right media

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2
Q

integrated marketing communications (7 things)

A
  • advertising
  • personal selling
  • sales promotion
  • public relations
  • direct marketing
  • digital marketing
  • mobile
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3
Q

noise

A

unsuccessful message content

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4
Q

how does advertising work

A
  1. advertising input
  2. filters/mediation
  3. consumer
  4. consumer behaviour
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5
Q

what is advertising input?

A

message content, scheduling, repetition

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6
Q

what are filters/mediation?

A

motivation, ability to process knowledge, attitudes towards ad/brand

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7
Q

what is done in the consumer phase?

A

congition/thinking, awareness, experience

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8
Q

what is consumer behaviour?

A

intention, consumption, loyalty, experience

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9
Q

what is (2) setting objectives?

A
  • what is the desired response?
    short term: awareness, generate leads
    long term: behaviour, sales, market share
  • buyer-readiness stages
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10
Q

buyer readiness stages (6 things)

A
  1. awareness
  2. knowledge
  3. liking
  4. preference
  5. conviction
  6. purchase
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11
Q

what is (3) determining the budget?

A
  • objective-and-task method
  • competitive parity method
  • percentage-of-sales method
  • affordable method of budgeting
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12
Q

what is (4) convey message?

A
  • communicate benefits/problem solving
  • communicate unique selling proposition
  • rational, emotional, moral appeals
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13
Q

what is (5) evaluate and select media?

A
  • evluating and selecting media mix (e.g., TV, radio, magazines)
  • consider mass vs. niche media
  • AIDA
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14
Q

AIDA

A

promotion should ove consumer toward action
A: attention
I: interest
D: desire
A: action

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15
Q

what is (6) creating communication?

A

getting people to talk about it

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16
Q

does a CEO’s appearance matter?

A

yes at first but usually after more critical thinking, no

17
Q

4E framework for social media

A
  1. excite
  2. educate
  3. experience
  4. engage