Lecture 10

Question 1

What are the approaches that can be taken for HR audit

Answer 1

1. Comparative approach
2. Statistical approach
3. Management by objectives approach

Question 2

Comparative

Answer 2

Compares between entities to uncover areas of poor performance

Compare results of specific activities or programs to detect areas of improvement

Benchmarking is a development where indicators are compared with data from “best practice” firms

Question 3

Statistical approach

Answer 3

Audit generates statistical standards to evaluate activities and programs

Helps uncover even minor errors

Question 4

Management by objectives

Answer 4

Audit can compare actual areas with statesld objectives

Detect areas of poor performance for corrective action

Question 5

Evaluate HR climate

Answer 5

Employee turnover
Absenteeism
Employee attitude survey

Question 6

Employee turnover

Answer 6

Look at avoidable and unavoidable turnover

Use interview questions to determine reasons for leaving

Question 7

Absenteeism

Answer 7

Data on absenteeism
Costs of absenteeism
Causes of absenteeism

Question 8

Employee attitude surveys

Answer 8

Help generate development suggestions

Shows willingness to include employees in organization decision making

Detect unknown grievances

Question 9

HRM outcomes

Answer 9

Adaptability
Performance

Question 10

Adaptability

Answer 10

Flexibility
Acceptance of change
Innovation

Question 11

How to measure adaptability

Answer 11

Questionnaire
Interview
Focus groups
Observation

Question 12

Performance

Answer 12

Sales
Profit
Accidents
Quality

Question 13

How to measure performance

Answer 13

Sales statistics
Customer feedback
Accident statistics