Lecture 1&2

Question 1

What are four different forms of evidence for HRM management?

Answer 1

1. Professional experience & reflection
2. Organizational facts & figures
3. Benchmarking
4. Research findings

Question 2

What are four types of inadequate evidence?

Answer 2

1. Obsolete knowledge
2. Personal experiences without reflection
3. Specialist skills
4. Mindless mimicry

Question 3

What are three problems with evidence

Answer 3

1. We have too much evidence
2. Inaccessible presentation
3. Too little good evidence
4. Evidence is hard to apply

Question 4

What are the steps to evidence-based management?

Answer 4

1. Asking an answerable question
2. Demanding evidence
3. Examining the logic
4. Prototyping and experimenting
5. Embracing what you don’t know

Question 5

The 7-Step hiring process

Answer 5

1. Anticipate the needs
2. Specify the job
3. Develop the pool
4. Assess candidates
5. Close the deal
6. Integrate new comers
7. Audit and review

Question 6

Employee life-cycle

Answer 6

1. Workforce planning
2. Resourcing
3. Employee development
4. Performance management
5. Rewarding and recognizing
6. Turnover and retention

Question 7

What are the 3 HR building blocks?

Answer 7

1. Job analysis - process by which job description is derived
2. Competency management - combination of knowledge, skills and attitudes
3. Job design - different ways you can design jobs to meed desired outcome

Question 8

Draw job design diagram

Answer 8

Page 11 in summary

Question 9

What is reliability, validity, generalizability and utility?

Answer 9

1. Reliability: The extent to which measurement is free of random error
2. Validity: Extent which measure assesses relevant aspect of job performed
3. Generalizability: The degree to which findings form one context extends to other contexts
4. Utility: The degree to which information provided enhances effectiveness of selecting personnel

Question 10

Five personality traits used in selection

Answer 10

1. Agreeableness
2. Openness to experience
3. Neuroticism
4. Extraversion
5. Conscientiousness

Question 11

What is managerial performance and team performance linked to?

Answer 11

Managerial performance - conscientiousness and extraversion

Team performance - emotional stability and agreeableness

Question 12

6 components of Training-Process Model

Answer 12

1. Assess needs for training
2. Ensure readiness for training
3. Create learning environment
4. Ensure transfer of training
5. Select training methods
6. Evaluate training programs

Question 13

What are three training methods?

Answer 13

1. Presentation methods: convey facts
2. Hands-on methods: searching specific skills
3. Group-buidling methods: establishing teams

Question 14

Four Pillars of Leadership Development

Answer 14

1. Formal Education
2. Assessments
3. On-the-job experiences
4. Interpersonal relationships

Question 15

Three Angles of Leadership Development

Answer 15

1. Breadth - the range of topics
2. Depth - attitude, identity and behavior
3. Height - impact the leadership development will have

Question 16

The 5 aspects of HRM

Answer 16

1. Information systems
2. Organizational structure
3. Task design
4. People
5. Reward systems

Question 17

What is vertical and horizontal alignment of core competencies?

Answer 17

Vertical alignment: translating core competencies down to employees

Horizontal alignment: Aligning HR practices to core competencies

Question 18

What is the employer brand?

Answer 18

A set of attributes and qualities that makes an organization distinctive, promises a particular experience, and appeals to people who will thrive their culture