Lec 2 - Midterm Flashcards
Midterm
The hospital’s ___ guides its mission, vision, and daily operations.
philosophy
This philosophy defines the core
values and principles that underpin all aspects of ___,____,____
patient care, staff interaction, and organizational behavior
Place the patient at the center of all
decision-making.
Patient-centered care
Philosophy (4)
- Patient-centered care
- ethical conduct
- quality and safety
- community engagement
Maintain the highest ethical standards in
all interactions.
Ethical Conduct
Strive for excellence in all aspects of care
Quality and Safety
Contribute to the well-being of the surrounding
community.
Community Engagement
The hospital’s ___ outlines its aspirations for the
future,
vision
its __ defines its purpose and
how it aims to achieve its vision.
mission
serve as guiding principles for all
stakeholders.
The vision and
mission
To be a leading healthcare provider,
recognized for its exceptional quality,
innovation, and patient experience.
Vision
To provide comprehensive, compassionate,
and patient-centered healthcare services to
the community, fostering health and wellbeing.
Mission
Vision
To be a leading healthcare provider,
recognized for its ___,
__, and __
exceptional quality, innovation, and patient experience.
Mission
To provide ___, ____,
and _______ healthcare services to
the community, fostering health and wellbeing.
comprehensive, compassionate,
and patient-centered healthcare services
encompass a range of departments responsible for the hospital’s
day-to-day operations and management.
Administrative Services
Administrative Services
These services ensure ______,
_______, and a _______.
efficient workflows,
financial stability, and a smooth patient experience.
Administrative Services (3)
- Governing Board
- Hospital Administration
- Admissions
provides strategic
direction and oversight for
the hospital.
Governing Board
It is
responsible for setting
policies and approving
budgets.
Governing Board
manages the day-to-day
operations of the hospital,
including staffing,
finances, and facilities. It
ensures smooth running of
the hospital.
Hospital Administration
Admissions manages the
process of admitting
patients to the hospital,
collecting information, and
coordinating with other
departments.
Admissions
play a vital role in a modern hospital, managing patient data,
facilitating communication, and streamlining processes. These systems contribute to
improved patient care and efficiency.
Informations Systems
These systems contribute to
improved patient care and efficiency.
Information Systems
Information Systems (3)
- Electronic Health Records (EHR)
- Hospital Information System (HIS)
- Clinical Decision Support Systems (CDSS)
Securely store and manage patient health
information.
Electronic Health Records (EHR)
Integrate various departments and
systems for a comprehensive view of
patient care.
Hospital Information System (HIS)
Provide evidence-based
recommendations and alerts to clinicians.
Clinical Decision Support Systems (CDSS)
ensures the hospital has access to
necessary equipment, supplies, and
pharmaceuticals.
Procurement
manages financial
records, budgets, and reimbursements, ensuring
financial stability and accountability.
Accounting
Evaluating and selecting vendors for
various goods and services.
Vendor Selection
Negotiating favorable terms with vendors to
secure optimal pricing and quality.
Contract Negotiation
Maintaining adequate stock levels to meet
the hospital’s needs.
Inventory Management
Procurement & Accounting (3)
- Vendor Selection
- Contract Negotiation
- Inventory Management
provide essential services that enable the hospital to
function smoothly.
Support Services
These services contribute to the overall well-being of
patients, staff, and visitors.
Support Services
Support Services (4)
- Food Services
- Envirionmental Services
- Facilities Management
- Security
is responsible for managing the hospital’s workforce, recruiting and
retaining talent, and ensuring employee satisfaction and well-being.
Human Resources
It plays a critical role in
building a high-performing team.
Human Resources
Human Resources
- Recruitment
- Training and Development
- Performance Management
encompass all clinical care provided by the hospital, including
diagnosis, treatment, and rehabilitation.
Medical Services
These services are the core of the hospital’s
function and are provided by a team of skilled professionals.
Medical Services
diagnose and
treat patients, providing
medical expertise and
guidance.
Physicians
include
nursing care, patient
monitoring, and the
administration of
medications.
Clinical Services
include laboratory testing,
radiology, and pharmacy
services.
Clinical Support Services
