Lec 2 - Easy Ver (midterm) Flashcards
Guides the hospital’s mission, vision,and daily operations.
Philosophy
Defines the core values, and principles that underpin all aspects of patient care, staff interaction, and organizational behavior.
Philosophy
Philosophy (4)
Patient- centered care
Quality & safety
Ethical conduct
Community engagement
Place the patient the center of all decision- making.
Patient-centered care
Strive for excellence in all aspects of care.
Quality & service
Maintain the highest ethical standards in all interactions
Ethical conduct
Contribute to thewell-being of the surrounding community
Community engagement
outlines its aspirations for the
future
Vision
purpose and
how it aims to achieve its vision.
Mission
Serve as a guiding principle for all stakeholders
Vision & mission
To be a leading healthcare provider,
recognized for its exceptional quality,
innovation, and patient experience.
Vision
To provide comprehensive, compassionate,
and patient-centered healthcare services to
the community, fostering health and well-being.
Mission
range of departments responsible for the hospital’s
day-to-day operations and management. These services ensure efficient workflows,
financial stability, and a smooth patient experience
Administrative services
Administrative services (3)
- Governing board
- Hospital administration
- Admissions
provides strategic
direction and oversight for
the hospital. It is
responsible for setting
policies and approving budgets.
Governing board
manages the day-to-day
operations of the hospital,
including staffing,
finances, and facilities. It
ensures smooth running of
the hospital.
Hospital Administration
manages the
process of admitting
patients to the hospital,
collecting information, and
coordinating with other
departments
Admissions
Responsible for setting policiesand approving budgets.
Governing board
managing patient data,
facilitating communication, and streamlining processes. These systems contribute to
improved patient care and efficiency.
Information systems
Information systems (3)
Electronic Health records(EHR)
Hospital Information System (HIS)
Clinical Decision Support System (CDSS)
Securely store and manage patient health
information.
Electronic Health records (EHR)
Integrate various departments and
systems for a comprehensive view of
patient care.
Hospital information System(HIS)
Provide evidence-based
recommendations and alerts to clinicians.
Clinical Decision support systems(CDSS)
ensures the hospital has access to
necessary equipment, supplies, and
pharmaceuticals.
Procurement
manages financial
records, budgets, and reimbursements, ensuring
financial stability and accountability.
Accounting
Procurement & accounting (3)
Vendor selection, contract negotiation, inventory management
Evaluating and selecting vendors for
various goods and services.
Vendor selection
Negotiating favorable terms with vendors to
secure optimal pricing and quality.
Contract negotiation
Maintaining adequate stock levels to meet
the hospital’s needs.
Inventory Management
provide essential services that enable the hospital to function smoothly. These services contribute to the overall well-being of
patients, staff, and visitors.
Support services
Support services (4)
Food services
Environmental services
Facilities Management
Security
responsible for managing the hospital’s workforce, recruiting and retaining talent, and ensuring employee satisfaction and well-being. It plays a critical role in
building a high-performing team.
Human Resources
Human Resources (3)
Recruitment
Training & development
Performance management
encompass all clinical care provided by the hospital, including
diagnosis, treatment, and rehabilitation. These services are the core of the hospital’s
function and are provided by a team of skilled professionals.
Medical services
Medical services (3)
Physicians
Clinical services
Clinical support services
diagnose and
treat patients, providing
medical expertise and
guidance
Physicians
include
nursing care, patient
monitoring, and the
administration of
medications.
Clinical services
include laboratory testing,
radiology, and pharmacy
services.
Clinical Support services
