Learning & Development Flashcards
HR’s Role in L&D
Ensure alignment of learning and development activity with strategic goals.
Gather input from stakeholders.
Use workforce analytics to guide development
Scan internal and external environment to identify critical learning needs and opportunities
Learning Organization
A learning organization adapts quickly to changes in the environment by altering organizational behavior. It provides the environment for L&D
Global L&D
Cross-cultural awareness International assignment preparation Global team building Managing virtual teams Issues related to laws, ethics, and organizational values
Adult Learning
Self-Directed Have experience Ready to learn More problem-focused Internally motivated to learn Willing to "unlearn to learn"
Obstacles to Learning
Low tolerance for change Lack of trust Peer group pressure Bad previous experience Lack of organizational commitment
Visual Learners
Learn from seeing
Associate information with images
Kinesthetic Learners
Learn by doing it themselves
May be bored by inactivity
Auditory Learners
Learn by hearing
More sensitive to speech patterns
ADDIE Model
Analysis Design Development Implementation Evaluation
Bloom’s Taxonomy
Evaluation Synthesis Analysis Application Comprehension Knowledge
ADDIE Process- Development
Case Studies Round Robin Role Plays Structured Exercises Simulations Fishbowl Activities T-Groups
Training Delivery Tools
E-learning Learning portals LMS Webinars Mobile Virtual Social media
Kirkpatrick’s Levels of Evaluation
Level 1: Reaction
Level 2: Learning
Level 3: Behavior
Level 4: Results
Training ROI
- Isolate effects of training
- Convert effects (benefits) into monetary values
- calculate costs of training
- Compare
ROI%= (Program benefits-Total incurred costs / Total incurred costs) X 100
Roles for manager in Career Development
Coach
Appraiser
Advisor
Referral agent
