Lean Production Flashcards

1
Q
  1. Just-in-time (JIT): the essence of Lean

‘Nissan’s £2 billion boost for Sunderland’

A
  • investment announced November 2023
  • manufacture of electric vehicles
  • Nissan plant in Sunderland, UK
  • established in 1986
  • 7,000 employees and 30,000 in supply chain
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2
Q

Operations management: holding stock/inventory

What is stock?

Explaining holding of stock(2)

A

What is stock?

  • raw materials
  • work-in-progress
  • finished goods

Explaining holding of stock

  • provision for uncertainty
  • production mentality’
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3
Q

How much stock to hold?

Cost of high levels of stock?

Cost of low levels of stock?

How to determine the level of stock?

A

Costs of high levels of stock

  • money tied up: interest foregone
  • storage costs

Costs of low levels of stock

  • reorder costs

Determining the level of stock

  • calculate the (overall) cost function
  • find the optimum (lowest stock cost level)
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4
Q

What do we mean by JIT? (2)

A
  • ‘final assembly produces goods just-in-time to be sold; sub-assemblies produce goods just-in time for final assembly; and bought-out parts arrive form outside suppliers just-in-time to be fabricated into sub-assemblies.’
    (Oliver 1991, p. 19)
  • ‘Producing or conveying only those units needed, just when they are needed, in just the amount needed’
    (Toyota, Financial Times, 1990)
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5
Q

Basis of JIT

A
  • ‘pull’ not ‘push’: ‘just-in-time’ not ‘just-in-case’
  • towards zero stock levels: but `non optimal’?
  • but not just a technical/operational concern
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6
Q

Origins of JIT

A
  • Post-WW2 reconstruction
  • Position of Japanese economy
  • Use of capital and raw materials
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7
Q

Basis of JIT: part of approach/philosophy

A
  • Internal production discipline
  • Implications for supplier relations
  • Implications for marketing
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8
Q

‘Japanization’ of British industry

A
  • Economic failures of the 1970s/1980s
  • What was the ‘secret’ of Japanese success?
  • HRM? TQM? QCs? Teams? JIT?
  • High-profile inward Japanese investment
  • Adoption of Japanese techniques
  • 82% of manufacturers by early 1990s
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9
Q

Superiority of lean production?

A
  • Lean production vs mass production
  • The Machine that Changed the World (1990)
  • Comparison of Toyota in Japan and GM in the US
  • Claimed massive superiority of lean production
  • 2 hours’ stock vs 2 weeks’ stock
  • Building a car took ‘half the human effort’
  • But how was this achieved?
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10
Q

Working under JIT/Lean

A

What about the workers?

  • Employee production responsibility
  • Enhanced employee voice?
  • Formation of ‘lean teams’
  • Functional flexibility
  • Stability of employment
  • Seniority-based pay
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11
Q

Teamworking under Lean

A
  • ‘in the end, it is the dynamic work team that emerges as the heart of the lean factory’ (Womack et al., 1990: 99)
  • leader-guided rather than semi-autonomous
  • pace of work controlled by the flow of the system
  • control of Standard Operating Procedures (SOPs)
  • but a different kind of autonomy?
  • indirect involvement in SOPs
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12
Q

Second-wave Lean

A
  • Re-emergence in 21st century
  • 5 principles of ‘lean thinking’
  • UK application in health/public services
  • Carter et al. (2011): HMRC
    degradation of work?
  • Procter & Radnor (2014)
  • mean, but is it lean?
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13
Q

Controlling the pace of work

A
  • Production on ‘pull’ rather than ‘push’ basis
  • Pace of work controlled by customer/end-user
  • Might actually involve ‘slack’ or under utilisation
  • For workers, limits on degree of discretion
  • Klein (1989): effect of removal of ‘buffers’ of stock/inventory
  • No ‘making out’, ‘bank’ or ‘kitty’
  • Lack of ‘discipline’ immediately apparent
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14
Q

Power of the panopticon

A
  • Jeremy Bentham’s (1791) model prison
  • The seen and the seeing
  • Surveillance is ‘permanent in its effects, even if its discontinuous in its action’
  • Effectiveness means exercise unnecessary
  • Extension of idea to other institutions
  • Foucault, Discipline and Punish, 1977
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15
Q

JIT as panoptic surveillance (Sewell & Wilkinson, 1992)

A
  • How do you control output of workers?
  • Technical control of assembly line
  • Direct control or direct incentives
  • JIT a different strategy of control
  • Heightened ‘visibility’ of work and worker
  • ‘working in a goldfish bowl’
  • Internalised/subjective control
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16
Q

Lean in HMRC

A
  • Emergence of ‘second-wave’ lean: ‘Lean Thinking’
  • In UK associated with public services, 2000s/2010s
  • HMRC a high-profile Lean implementation: Pacesetter
  • Seen by some as Scientific Management or Taylorism
  • A second study of HMRC: 10 strategic sites
17
Q

Conclusions

A

Lean as Production/Work

  • removal of stock
  • impact on work
  • positive for employees?
  • or ‘lean is mean’?
  • role of supply-chain
  • market environment

Lean as Innovation

  • conditions of emergence
  • diffusion to US/UK etc
  • diffusion to new sectors
  • the second wave?
  • a management fad?
  • substance of the idea
  • relations with other ideas