Lean Marketing Flashcards
Value stream mapping
Identifying and mapping every step of the product life cycle
Flow
Ensuring value-adding activities move seamlessly throughout the prod life cycle
The central question in lean marketing
Which activity create value, and which are wasteful?
The 3 force multipliers
Tools
Assets
Processes
The path to domination starts with a…
Narrow focus
5 stages of customer awareness
- Unaware
- Problem aware
- Solution aware
- Product aware
- Most aware
7 ways to niche
- Location
- Demography
- Shared values
- Industry
- Desire
- Problem
- Trend
Ways to understand a target market better
(Go undercover)
- Find where they congregate online
- Podcasts/Books/YT
- Industry trade journals
- In-person trade shows
Product-Market fit is defined by
Customers
Five Why’s technique
Ask “why?” to a problem five times until you reach one of the 7 core commodities
7 core commodities
- Money
- Time/Convenience
- Sex
- Status
- Safety / Peace of mind
- Entertainment
- Freedom
____ moves your market to action more effectively than ___
Pain; pleasure
4 major value levers
- Time
- Effort
- Risk
- Side effects
Utility-Signaling spectrum
Concept that explores customer behaviors, in which one end shows customers purchasing for usage and the other end purchases for vanity
CRM system
Customer relationship management system that stores customer info/preferences to understand customers better
5 basic functions of a CRM system
Storing customer data
Tagging/Segmentation
Triggering automations
Sending broadcast data
Reporting