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LinkedIn Learning Quiz Q&A's > Lean Foundations > Flashcards

Lean Foundations Flashcards

1
Q

What are the four goals of Lean?

A

1) Eliminate waste
2) Reduce costs
3) Improve quality
4) Increase speed and response times

1.1 What is lean?

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2
Q

To be effective, lean depends heavily on every aspect of company operations __________

A

working together as one system.

1.1 What is lean?

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3
Q

A strong lean strategy focuses on a firm’s ________ and _______.

A

competitors
customers

1.2 Why use lean?

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4
Q

For kaizen to be effective, it’s important that employees feel _______.

A

empowered to make changes

1.3 The need for continuous improvement

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5
Q

What is kaizen?

A

small incremental improvements made continuously over the long term

1.3 The need for continuous improvement

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6
Q

A kaizen blitz is a _______ executed very ______, and is dedicated to ________ or ________ immediately.

A

project, quickly, solving a problem, fixing a process

1.3 The need for continuous improvement

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7
Q

__________ is a good place to start when implementing a continuous improvement culture.

A

Reviewing standard business processes

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8
Q

A process map identifies the __________ activities in a process.

A

sequence of

2.1 Process mapping

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9
Q

What are the 2 basic components of a process?

A

1) Tasks
2) Activities

2.1 Process mapping

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10
Q

What are tasks (process mapping)?

A

Specific jobs that, when sequenced correctly, create the final output of a process

2.1 Process mapping

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11
Q

What are activities (process mapping)?

A

A group of tasks that create some intermediate output

2.1 Process mapping

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12
Q

What are the 5 basic process mapping symbols?

A 
⬯ - start and end point
▭ - specific task or activity
△ - wait time
◇ - decision point
➪ - direction of flow

2.1 Process mapping

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13
Q

When creating process maps, start with a ______ map, then fill in ________ as required.

A

large scale, details

2.1 Process mapping

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14
Q

What are the 5 steps of the Lean Improvement Cycle?

A

1) Define value
2) Map the value stream
3) Create flow
4) Establish pull where possible
5) Seek perfection

2.2 Value stream analysis

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15
Q

What is Business Process Re-Engineering?

A

Rethinking and redesigning processes to better serve customer needs.

2.3 Process re-engineering

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16
Q

What are the 4 steps of Process Re-Engineering?

A

1) Describe the process (what product/service do you)
2) Determine the output of the process
3) Determine costs
4) Consider how to re-engineer the process

2.3 Process re-engineering

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17
Q

What is the Principle of Ideality?

A

The most ideal solution is the one that doesn’t exist…at the moment

2.4 Principle of Ideality

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18
Q

What is an Elegant Solution?

A

A solution in which the optimal outcome is reached with the least amount of effort

2.5 The elegant solution

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19
Q

Toyota’s approach to elegance and innovation follows which 3 principles?

A

1) Ingenuity in craft
2) Pursuit of perfection
3) Rhythm of fit

2.5 The elegant solution

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20
Q

What are Michael L. George’s 3 rules for complexity?

A

1) Eliminate complexity customers won’t pay for
2) Exploit the complexity customers will pay for
3) Minimize costs of the complexity you offer

2.6 The cost of complexity

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21
Q

What is throughput at the company level?

A

the rate at which you are generating cash through selling your products

2.7 Theory of constraints

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22
Q

What is throughput at the factory level?

A

the rate at which you are making your products

2.7 Theory of constraints

23
Q

What is throughput at the equipment level?

A

the rate at which an individual machine produces output to help make products

2.7 Theory of constraints

24
Q

The theory of constraints proposes to __________

A

maximize factory throughput by efficiently managing bottlenecks.

2.7 Theory of constraints

25
Q

The goal of the theory of constraints is to manage bottlenecks to maximize ________ in spite of _______.

A

throughput, limitations

2.7 Theory of constraints

26
Q

The theory of constraints eliminates __________ by managing ________ through the bottleneck.

A

excess inventory, flow

2.7 Theory of constraints

27
Q

The elegant solution applies the _____ , with the least amount of _____ , in _____ steps.

A

simplest approach, effort, small continuous improvement

Chapter 2 quiz

28
Q

The key to successfully managing materials is ______.

A

flow

3.2 Demand-driven materials

29
Q

What is the 3 step procedure developed by Carol Ptak and Chad Smith for demand driven material flow?

A

1) Position inventory at strategic locations
2) Protect inventory positions with buffer inventory
3) Pull order or purchases

3.2 Demand driven materials

30
Q

Which 2 important decisions must lean managers make about inventory?

A

1) When to produce?
2) How much to produce?

” To produce just enough just in time, you must balance the cost of holding inventory with the cost of not having products when your customers want them.”

3.3 Lean Inventory

31
Q

Which 3 key measures of inventory do managers use to balance cost of holding inventory vs. cost of not having enough product?

A

1) The total # of units in inventory
2) The total $ value of inventory
3) How fast you turn your inventory

3.3 Lean Inventory

32
Q

A pull system is designed to ______.

A

limit inventory to the lowest level possible while maintaining customer requirements

3.4 The pull approach

33
Q

What is a kanban system?

A

a production control system that uses visual signals to control what is produced and when

3.4 The pull approach

34
Q

What are the 5s’s?

A

1) Sort
2) Set
3) Shine
4) Standardize
5) Sustain

3.6 Lean work stations

35
Q

In order for 5S to be effective, employees must be ______.

A

empowered to be responsible for their work environment.

3.6 Lean work stations

36
Q

What is the goal of total productive maintenance?

A

zero unplanned equipment downtime

3.7 TPM

37
Q

Overall Equipment Maintenance (OEE) allows you to measure the amount of planned manufacturing time that is _________

A

actually productive

3.7 TPM

38
Q

Calculating OEE:

Availability

A

% of planned production time that the machine is ready

3.7 TPM

39
Q

Calculating OEE:

Performance

A

compares actual output to the maximum output possible. Expressed as a %

3.7 TPM

40
Q

Calculating OEE:

Quality

A

measures defects. 100% quality means zero rejects or scrapped parts.

3.7 TPM

41
Q

What is jidoka?

A

automation with a human touch (Toyota)

3.8 Lean quality

42
Q

Lean delivery requires finding the correct balance between ______ delivery and the _______ delivery.

A

on-time, cost of providing the on-time

4.1 Lean delivery

43
Q

What is often the first and final step of managing a supply chain?

A

transportation

4.2 Lean transportation

44
Q

What is a supply chain?

A

The network of suppliers, manufacturers and distributors that make products available to customers

4.2 Lean transportation

45
Q

What is leagility?

A

a hybrid approach of lean and agile practices to managing inventory and delivery systems

4.2 Lean transportation

46
Q

The most expensive type of inventory is ______

A

finished goods

4.3 Lean logistics

47
Q

A lean purchasing organization only buys _____ when _____.

A

what you need, you need it

4.4 Lean purchasing

48
Q

What are 3 goals of a lean purchasing organization?

A

1) Prevent shortages
2) Reduce inventory where possible
3) Reduce supplier lead times

4.4 Lean purchasing

49
Q

What are 3 ways a lean purchasing organization can reach it’s purchasing goals?

A

1) Be easy to do business with
2) Have an effective system of evaluating supplier performance
3) Work with the most reliable suppliers

4.4 Lean purchasing

50
Q

What is Lewin’s Change Management Model?

A

1) Unfreeze
2) Change
3) Refreeze

5.1 Lean culture

51
Q

Lewin’s Change Management Model:

Unfreeze

A

recognize where change is needed and prepare organization for the change

5.1 Lean culture

52
Q

Lewin’s Change Management Model:

Change

A

identify activities to change
delegate specific tasks and goals

5.1 Lean culture

53
Q

Lewin’s Change Management Model:

Refreeze

A

make the new methods permanent

5.1 Lean culture

54
Q

What are 3 keys to enabling a lean mentality in the workplace?

A

1) Continuous-improvement mindset
2) Cross functional teams
3) Root cause analysis

5.3 Lean employees

LinkedIn Learning Quiz Q&A's (5 decks)

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