BPM Concepts Flashcards
What are three core concepts of business process modeling?
It provides a visual representation of who does what, and in what order, in an organization.
It provides us with a better awareness of the end-to-end processes, and identifies the additional detail needed to deliver successful change.
It visually demonstrates the flow of activities between various stakeholders and the interaction that enables outcomes to be achieved.
What is a Cross-Functional Flow Diagram, and what other names is it refered to as?
A Cross-Functional flow diagram organizes activity sequences that display processes in the context of the actors responsible for performing the work.
Is also referred to as an Activity Diagram or Swim Lane Diagram.
The Functional Flow Diagram always starts with a _________ initiating the transaction.
Stakeholder (usually the customer or another entity external to the organization)
