Leading Projects, People and Teams Flashcards
What is the difference between leadership and management?
The role of management is to control a group or group of individuals in order to achieve a specified objective.
Leadership is the ability of an individual to influence, motivate, and enable others to contribute to project/organisational success.
Can you give two examples of leadership styles?
Autocratic, participative/democratic, delegative
What motivational theories are you aware of?
Maslow’s hierarchy - physiological, safety, social, esteem and self-actualization
Which do you believe are key organisational skills required to be a successful project manager?
Leadership skills, soft/people skills, technical skills, and risk management
How might you create a high performance team?
Define objectives, select right team members and establish roles, promote effective communication and trust culture, provide leadership/support/escalation, celebrate success and support growth/learning culture
How might you measure a project team’s performance?
KPI’s (programme progress, project margin), performance metrics dashboards, qualitative insights and feedback, customer experience feedback.
What types of communication are key when managing a project?
Interactive communication (calls, meetings)
Push communication (emails, newsletters)
Pull communication (reports, dashboards)
Be inclusive, clear/precise, frequent, listen
Do you know what McKinsey 7-S model is?
Structure + systems + style + staff + skills + strategy = shared values
What are the benefits of McKinsey 7-S model?
Offers a simplified method of identifying strengths and weaknesses (therefore identifying inconsistencies and conflicts (i.e. performance gaps))
What is Kotter’s 8 step change model
PLAN, DO, CHECK, ACT expanded
- Create urgency
- Form a powerful coalition
- Create a vision for change
- Communicate the vision
- Remove obstacles
- Create short-term wins
- Build on the change
- Anchor the changes
What HR legislation is applicable in the UK?
Employment Rights Act of 1996
Equality Act 2010
Explain how you applied the democratic leadership style on W&C
I chose to apply democratic leadership styles in the instance of Level 2 design issues because I believed it to lead to higher levels of accountability and teamwork. ‘Best endeavours’ to facilitate methods of tackling issues. Learnt how to balance being assertive/autocratic when deliverables were not actioned on time.
What was the cause of the design issues?
A great deal of Stage 4 design information was not released until January 2024 when construction was due to start in October 2023.
For example, reflected ceiling plans were late and this should have been central to the 3D MEP modelling and coordination.
What did you hope to achieve from the weekly workshops?
Whilst the contract was not D&B, it was important that I offered a quality service and harnessed the expertise of my supply chain. I wanted to collaborate and assign responsibilities that aligned with my programme.
Explain how you kept in contact with key individuals between meetings?
Calls, emails
