Leading in AMZL Kahoot- Day 1 Flashcards

1
Q

What are the Tenets of Stand up Meeting

A

Safety, High Level Productivity, Standard Work Tip

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2
Q

Delivery Stations are part of the..

A

Last Mile

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3
Q

Why was AMZL created?

A

Efficiency

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4
Q

Which latest information demonstrates Amazons continued drive to improve customer experience?

A

KEY in delivery

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5
Q

Driving innovation and managing the customer experience reflects

A

Customer Obsession

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6
Q

The ABC of Safety

A

Acts, Behaviors & Conditions

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7
Q

What Tool do we use to track critical metrics and bridge actions to address barriers?

A

Perfect Mile and CAMP

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8
Q

When Managers prioritize safety, which leadership principle does it reflect?

A

Ownership

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9
Q

Managers must check daily to ensure Social Distancing is being met, 5S is in good condition and

A

Necessary equipment available

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10
Q

SIR (Serious Incident Rate) belongs to which scorecard metric catergory?

A

Safety

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11
Q

PNOV (Package not on Van) DPMO belongs to which scorecard metric category?

A

Quality

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12
Q

FDDS (First day delivery success) belongs to which scorecard metric category?

A

Customer Experience

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13
Q

LBI (leadership behavior index) belongs to which scorecard metric category?

A

People

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14
Q

EI (Engagement Index) belongs to which scorecard metric category?

A

People

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15
Q

DNC (Defect not corrected) DPMO belongs to which scorecard metric category?

A

Quality

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16
Q

SLI (Safety Leadership Index) belongs to which scorecard metric category?

A

Safety

17
Q

FAIR (First Aid Injury Report) belongs to which scorecard metric category?

A

Safety

18
Q

PPH% to BM belongs to which scorecard metric category?

A

Cost

19
Q

RTS % belongs to which scorecard metric category?

A

Customer Experience

20
Q

Where does Safety Rank in our Golden Rules Hierarchy?

A

First (!)