Leading in AMZL Kahoot- Day 1 Flashcards
What are the Tenets of Stand up Meeting
Safety, High Level Productivity, Standard Work Tip
Delivery Stations are part of the..
Last Mile
Why was AMZL created?
Efficiency
Which latest information demonstrates Amazons continued drive to improve customer experience?
KEY in delivery
Driving innovation and managing the customer experience reflects
Customer Obsession
The ABC of Safety
Acts, Behaviors & Conditions
What Tool do we use to track critical metrics and bridge actions to address barriers?
Perfect Mile and CAMP
When Managers prioritize safety, which leadership principle does it reflect?
Ownership
Managers must check daily to ensure Social Distancing is being met, 5S is in good condition and
Necessary equipment available
SIR (Serious Incident Rate) belongs to which scorecard metric catergory?
Safety
PNOV (Package not on Van) DPMO belongs to which scorecard metric category?
Quality
FDDS (First day delivery success) belongs to which scorecard metric category?
Customer Experience
LBI (leadership behavior index) belongs to which scorecard metric category?
People
EI (Engagement Index) belongs to which scorecard metric category?
People
DNC (Defect not corrected) DPMO belongs to which scorecard metric category?
Quality
