KTP Day 1 Kahoot Flashcards

1
Q

What is the tool we use to see the previous days metrics

A

Perfect Mile

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2
Q

Goal, Cap, Root Cause and Action are all components of…

A

Bridges

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3
Q

of core shipments that went through sorting process as % of total shipments inducted

A

Sort Compliance

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4
Q

What tool will you use to deep dive package data to identify root cause for delivery misses

A

Station Command 2.0

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5
Q

What does PPH impact most?

A

Labour Cost + Financial Planning

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6
Q

Which of the following in the downstream is an impact of poor labour planning

A

Decreased PPH
Rolled Volume
Missed OTD

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7
Q

How do you calculate PPH?

A

Total Volume/Total Hours

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8
Q
Which of the following is not an imput of the 21 Plan:
Station Roster
LMCP
Mercury
Slope
A

Mercury

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9
Q

Why is Labour Plan important?

A

To ensure we have enough staff to meet volume demands

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10
Q
Who is not responsible for inputting prior day labour plan?
Ops Manager
Shift/AM
Shift/AM/Ops
HR
A

HR

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11
Q

Who is responsible for a 21-day labour plan?

A

Ops Manager

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12
Q

What accurately shows the volume 2 weeks out?

A

LMCP

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13
Q

Who is most responsible for prior day labour plan?

A

Shift/AM

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14
Q

Which technique will not improve PPH?

  • Entering VTO
  • Performing at higher than planned rates
  • Processing more volume than planned
  • Overstaffing to meet customer promise
A

Overstaffing

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