KTP Day 1 Kahoot Flashcards
What is the tool we use to see the previous days metrics
Perfect Mile
Goal, Cap, Root Cause and Action are all components of…
Bridges
of core shipments that went through sorting process as % of total shipments inducted
Sort Compliance
What tool will you use to deep dive package data to identify root cause for delivery misses
Station Command 2.0
What does PPH impact most?
Labour Cost + Financial Planning
Which of the following in the downstream is an impact of poor labour planning
Decreased PPH
Rolled Volume
Missed OTD
How do you calculate PPH?
Total Volume/Total Hours
Which of the following is not an imput of the 21 Plan: Station Roster LMCP Mercury Slope
Mercury
Why is Labour Plan important?
To ensure we have enough staff to meet volume demands
Who is not responsible for inputting prior day labour plan? Ops Manager Shift/AM Shift/AM/Ops HR
HR
Who is responsible for a 21-day labour plan?
Ops Manager
What accurately shows the volume 2 weeks out?
LMCP
Who is most responsible for prior day labour plan?
Shift/AM
Which technique will not improve PPH?
- Entering VTO
- Performing at higher than planned rates
- Processing more volume than planned
- Overstaffing to meet customer promise
Overstaffing