Leading Change

Question 1

About ____ % of change efforts fail

Answer 1

70%

Question 2

Leading change takes a ______ strategy

Answer 2

comprehensive

Question 3

What are some types of changes?

Answer 3

-mergers and Aqisitions
-new markets and products
-rebranding

Question 4

About 50% of change efforts fail because of _____

Answer 4

not overcoming status quo bias

Question 5

What is statis quo bias

Answer 5

People liking what is easy and familiar

Question 6

How can you overcome status quo bias?

Answer 6

communicate the need for change, create sense of urgency

Question 7

What is the most important group to get onboard for guiding coalition?

Answer 7

Middle managers

Question 8

Not communicating what we are changing and why is

Answer 8

under communicating the vision

Question 9

Leaders are ____ times more likely to be criticized for under communicating than over communicating with employees

Answer 9

10

Question 10

Need _____ wins to sustain ______ motivation

Answer 10

short-term; long-term

Question 11

How can motivation be sustained for the long term?

Answer 11

Quantifiable metrics that show
that the change is beneficial