Leadership Is Language Flashcards
Leadership Is Language: The Hidden Power of What You Say and What You Don't by L. David Marquet https://www.amazon.com/Leadership-Language-Changes-Difference-Results-ebook/dp/B07KMQ6CVW
Thriving organizations
For organizations to thrive, the doers must also be deciders
Group winsdom
The wisdom of many is almost always superior to the wisdom of one
Leader language
Effective leaders use language that encourages people to speak up, contribute, and participate. Eg.: “On a scale of zero to five, how helpful would it be if I came to the site?” instead of “Tell me if you need me to come over”. An open-ended, non-binary question that indicates he wants to hear what the employee is thinking.
Psychological safety
Psychological safety is key to an organization’s success and it’s generated by actively encouraging uncomfortable perspectives and soliciting input. How to do it? e.g: Consciously talk less, so others can talk more; admit when you don’t know so others can do the same; Exhibit vulnerability, which makes it easier for people to speak up without fear
Effective leaders and the collaboration
Effective leaders embrace the collaborative approach to decision-making that celebrates diversity and variability
Moving from a coercive style of leadership to a more collaborative one
It requires leaders to actively change their language approach. Some options would be: write down their guesses before having a group discussion; ask good questions (e.g: “What am I missing?” rather than “Does that make sense?”); actively inviting dissent rather than subtly encouraging consensus.
Compliance or Commitment
Compliance elicits the minimum necessary effort, and commitment inspires energy, creativity and initiative.
How to get Commitment: Learning
One wat to get commit focus on learning, as opposed to jus doing. Humans are far more effective when they have an “improve” mindset instead of an “prove” mindset. Their brains are hardwired to react positively to exploration and discovery
How to get Commitment: Split work into Chunks
Another way to encourage commitment is to divide work into chunks. When people know a pause has been planned for the near future, they’re much more willing to themselves into work full-on. (a moment to check-in and reevaluate)
