Leadership Chapter 3 Flashcards
What is a work group?
Shares information but does not require collective work.
- Each member works in their own area.
- Performance = sum of each member’s work.
What is a work team?
-Individuals with complementary skills working toward a common goal.
- Positive synergy: group’s performance > sum of individual efforts.
Leader acts as a project manager.
Maximizes members’ strengths.
When does a group become a team?
- Shared leadership & accountability.
- Equal responsibility among members.
- Team creates its own mission & goals.
- Continuous work rather than fixed times.
- Success measured by team outcomes.
What are group norms?
Group norms are rules for behavior. They vary by group. Leaders enforce them. Breaking norms leads to correction.
How does group size affect decisions?
Smaller groups: Faster decisions, less discussion.
Larger groups: More ideas, longer decision-making process.
What are the four leadership dimensions?
- High Relationship/Low Task: Important in forming stage (building relationships first)
- High Relationship/High Task: Leader balances task completion & relationships (late storming stage)
- Low Relationship/High Task: Focuses mostly on tasks (norming stage)
- Low Relationship/Low Task: Leader only steps in when needed (performing stage)
What are the leader’s task behaviors?
- Initiator: Suggests new ideas
- Elaborator: Expands on existing ideas
- Summarizer: Pulls ideas together
- Recorder: Documents group progress
- Timekeeper: Ensures deadlines are met
What are the leader’s relationship behaviors?
Good Behaviours:
* Encourager: Makes members feel valued
* Gatekeeper: Ensures everyone participates
* Mediator: Resolves conflicts
* Custodian: Ensures group stays on track
Bad Behaviours:
* Blocker: Disrupts progress
* Joker: Distracts the group
* Dominator: Imposes own ideas
* Hidden Agenda: Focuses on personal gain
* Dependent: Relies on others for ideas
What factors increase group cohesiveness?
- Smaller size
- More time together
- Shared goals
- Physical isolation
- Equal rewards for contributions
- Competition with other groups
What are the 5 key dimensions of trust?
- Integrity: Honesty & truthfulness
- Competence: Skills & expertise
- Consistency: Reliability & fairness
- Loyalty: Protecting team members
- Openness: Sharing ideas & information
How can leaders build trust?
Be truthful & fair. Keep promises. Be consistent & open. Show confidence in leadership.
When is individual decision making better?
When speed is needed. When accountability must be clear. When all required information is available.
Why is group decision making usually better?
More knowledge & perspectives. Higher quality decisions. Consensus leads to stronger commitment.
Downside: Takes more time & resources.
What is groupthink?
Desire for agreement overrides better judgment. Members stay silent even if they disagree. Leads to poor decisions.
How does brainstorming help decision making?
Encourages free ideas without judgment. All ideas are recorded. Final decision is based on ranked ideas.
