LEADERSHIP AND MOTIVATION Flashcards

0
Q

Formal leadership is?

A

based on the authority inherent in a position.

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1
Q

What are then 7 Leadership Qualities?

A
1-Integrity, ethics, and self-knowledge 
2-Vision and understanding 
3-Communication skills 
4-Openness to change 
5-Decisiveness and commitment 
6-Positive attitude 
7-Concern for other people
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2
Q

Informal leadership is?

A

In most groups, there are people who will step up to the plate and guide group activities.

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3
Q

A distinction is often made between?

A

intrinsic rewards, like praise or personal satisfaction, and extrinsic rewards, like money and job status

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4
Q

Hawthorne studieswere focused on?

A

the ways in which specific working conditions (lighting, wall colors, sound levels, and so on) impacted worker productivity.

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5
Q

Hawthorne effect,can be summarized quite simply:

A

Worker productivity increases when workers are the focus of attention. Performance tends to shine when a worker knows he or she is being observed.

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6
Q

job-related motivational factors include?

A

such as sense of achievement, pay, job,security, and working conditions.

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7
Q

The best way to motivate employees is?

A

to make jobs interesting while recognizing achievement and helping workers reach their personal objectives, such as advancement

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8
Q

Reinforcement theory comes from?

A

from behavioral psychology. It assumes that reinforcing(rewarding) desired behaviors should be accompanied by either punishingor not reinforcing undesired behaviors

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