LEADERSHIP AND MANAGEMENT Flashcards
Leader vs. Manager
Doing things right
Manager
Leader vs. Manager
Focuses on system
Manager
Leader vs. Manager
Asks what and why
Leader
Leader vs. Manager
Administer and Make decision
manager
Leader vs Manager
Ask how and when
Manager
Leader vs Manager
Develops and inspire trust
Leader
Leader vs Manager
Innovative and Open for changes
Leader
Leader vs Manager
Focus on people
Leader
LEADERS ARE BORN NOT MADE
GREAT MAN
LEADERSHIP TRAITS ARE INHERITED
TRAIT THEORY
LEADERS CAN ADAPT TO SITUATION
SITUATIONAL THEORY
When to give the reward or positive reinforcement
immediately after the activity
LEADERSHIP ARE MADE NOT BORN
BEHAVIORAL THEORY
MNEMONICS IN TRANSACTIONAL THEORY
PAL
P: Powered by punishment and reward
A: Accomplish a predetermined goal
L: Leads the people
leadership type that motivate the subordinates
Transformational/Relationship Theory
mnemonics in Transformational/Relationship Theory
Mnemonic: CHUM
C: Communication is the base for goal achievement
H: Highly visible - hands on
U: Utilizes the chain of command
M: Motivational
BLAKE MOUTON MANAGERIAL GRID
Low concern for people, High Concern for result
Produce or Perish Management
Leader asks for suggestions and opinions of the member before arriving on a final decision
PARTICIPATIVE THEORY
Leader inspires the members towards the
achievement of their goal
PATH GOAL THEORY
BLAKE MOUTON MANAGERIAL GRID
Low concern for people, low concern for results
impoverished management
BLAKE MOUTON MANAGERIAL GRID
low concern for result, high concern for people
Country Club Management
BLAKE MOUTON MANAGERIAL GRID
High concern for people, High concern for results
Team management
BLAKE MOUTON MANAGERIAL GRID
balance in concern for people and result
Middle of the road management
Pre-determining a course of action in order to arrive at a desired result
planning
→ Short range planning
→ Day to day span
Operational Planning
→ Long range planning
→ Extends from 3-5 years in the future
Strategic Planning
Who are involve in operational planning
head nurse, charge nurse, team leader
Who are involve in strategic planning
CEO, president, admin, medical director, chief nurse
Vision in planning
Desired future condition
3-5 years in the future
Mission in planning
TR Services
Target clients
Reason for existence
Services Offered
Goal in planning
-Future roles and function of the organization with specific timeframe
-Desired condition should be achieved within 1 year
expected generated income of the organization within 1 year
revenue budget
Expected activity in operational and financial term in 1 year (routine gastos)
expense budget
non routine gastos
capital budget
example of capital budget
Repainting of walls, New building, Purchase of doors and windows
a type of budget that a money in on hand of the organization, for emergency purposes
cash budget
type of managers creates both strategic and operational planning
responsible for implementation
Middle level managers
example of expense budget
Salary, Bills, Rent
type of managers who creates strategic planning, creates rules, regulations, and policies, establishes the mission, vision, philosophy and makes the final decision
TOP LEVEL MANAGERS
type of managers who creates only operational planning, deals with immediate problem
First line managers
Lines of communication: staff nurse to manager
upward communication
example of upward communication
Resignation, Incident Report, Budget Proposal, Recommendation and Suggestions, Advice, Reports
Lines of communication: Managers to staff
Downward communication
example of downward communication
Termination, Memo, Schedule, Rules and Regulation, Disciplinary Action, Bonus and Incentives
Lines of communication: Staff to Staff
Horizontal communication
example of horizontal communication
Endorsement, Referral, Conference and meetings
Lines of communication: Staff to patient
Outward communication
Example of outward communication
Discharge, Health Teaching, Diagnosis
Starts from top to subordinates (delegate)
-Those in higher positions have authority over those in lower positions
Line authority
Right to make decisions without approval of
higher administrators
authority
Pure advise, recommendations, suggestions,
support and offering services
-They cannot make decisions
Staff authority
Authority given to a person or department over a specific task
Functional authority
what is coercive power
ability to give punishment
what is expert power
it is based on knowledge/skills of an individual and abilities
it is the opposite of coercive power; ability to give reward
Reward power
Ability to persuade people using charm/ charisma
referent power
what is legitimate power
Power that base on position (from
administrative position)
Refers on ranks/position depending on the
competence (skills and abilities) of an individual.
status
what are the two types of chain of command
scalar principle of hierarchy and unity of command
types of Chain of Command: Employee should only report to one superior
→ To avoid confusion, misunderstanding and overlapping of duties
Unity of Command
Employees who perform similar task should be
grouped together to accomplish one goal
→ Departmentalization
HOMOGENEOUS ASSIGNMENT
types of Chain of Command: Manager delegates to a subordinate
Scalar Principle or hierarchy
→ Decision making can be delegated to first level managers
→ A process of giving specified decision making to the lower levels of the organization
DECENTRALIZATION
First level managers has the right to make a decision except to non routinary situations; but only in routinary and common situation
EXCEPTION PRINCIPLE
→ Number of workers that a supervisor can effectively manage is limited.
span of control
what can see in job description
identifying data, job summary, qualification requirements
in the organizational chart, what indicates in informal relationship, not part of the organization
Broken line
Indicates authority level of position
box
indicates “formal” or “direct” relationship and you are part of the organization
straight line
Indicates the person, departments, and positions
rectangle
