Leadership Flashcards

1
Q

What is leadership?

A

“Leadership is a process of influence between a leader and those who are followers.”

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2
Q

Management vs leadership

A

The main difference betweenleadersandmanagersis thatleadershave people follow them whilemanagershave people who work for them. A successful business owner needs to be both a strongleaderand manager to get their team on board to follow them towards their vision of success.

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3
Q

Leadership styles

A
Transformational leadership
Transactional leadership
Servant leadership
Autocratic leadership
Laissez-faire leadership
Democratic leadership
Bureaucratic leadership
Charismatic leadership
Situational leadership
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4
Q

Transformational leadership

A

Often considered among the most desirable employees, people who show transformational leadership typically inspire staff through effective communication and by creating an environment of intellectual stimulation.
However, these individuals are often blue-sky thinkers and may require more detail-oriented managers to successfully implement their strategic visions.

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5
Q

Transactional leadership

A

Transactional leadership is focused on group organisation, establishing a clear chain of command and implementing a carrot-and-stick approach to management activities.
Transformational Leadership creates an environment intellectual.
It is considered transactional because leaders offer an exchange; they reward good performances, while punishing bad practice.
While this can be an effective way of completing short-term tasks, employees are unlikely to reach their full creative potential in such conditions.

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6
Q

Servant leadership

A

People who practice servant leadership prefer power-sharing models of authority, prioritising the needs of their team and encouraging collective decision-making.
Research by Catalyst has claimed this style, described as altruistic leadership by the company, can improve diversity and boost morale.
However, detractors suggest servant leaders lack authority and suffer a conflict of interest by putting their employees ahead of business objectives.

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7
Q

Autocratic leadership

A

A more extreme version of transactional leadership, autocratic leaders have significant control over staff and rarely consider worker suggestions or share power.
“Ruling with an iron fist is rarely appreciated by staff, which can lead to high turnover and absenteeism.
There can also be a lack of creativity due to strategic direction coming from a single individual.
This leadership style is best suited to environments where jobs are fairly routine or require limited skills. It is also common in military organisations.

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8
Q

Laissez-faire leadership

A

More commonly used to describe economic environments, laissez-faire literally means “let them do” in French. This is typically translated to “let it be”.
Laissez-faire leaders are characterised by their hands-off approach, allowing employees to get on with tasks as they see fit.
This can be effective in creative jobs or workplaces where employees are very experienced. However, it is important that leaders monitor performance and effectively communicate expectations to prevent work standards slipping.

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9
Q

Democratic leadership

A

Also known as participative leadership, this style – as the name suggests – means leaders often ask for input from team members before making a final decision.
“Workers usually report higher levels of job satisfaction in these environments and the company can benefit from better creativity.”
On the downside, the democratic process is normally slower and may not function well in workplaces where quick decision-making is crucial.

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10
Q

Bureaucratic leadership

A

Bureaucratic leadership models are most often implemented in highly regulated or administrative environments, where adherence to the rules and a defined hierarchy are important.
“These leaders ensure people follow the rules and carry out tasks by the book.”
Naturally, this works well in certain roles – such as health and safety – but can stifle innovation and creativity in more agile, fast-paced companies.

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11
Q

Charismatic leadership

A

There is a certain amount of overlap between charismatic and transformational leadership. Both styles rely heavily on the positive charm and personality of the leader in question.
However, charismatic leadership is usually considered less favorable, largely because the success of projects and initiatives is closely linked to the presence of the leader.
While transformational leaders build confidence in a team that remains when they move on, the removal of a charismatic leader typically leaves a power vacuum.

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12
Q

Situational leadership

A

Developed by management experts Paul Hersey and Ken Blanchard in 1969, situational leadership is a theory that the best leaders utilize a range of different styles depending on the environment.
Factors such as worker seniority, the business process being performed and the complexity of relevant tasks all play an important role in what leadership style to adopt for any given situation.
For example, situational leaders may adopt a democratic leadership style when discussing commercial direction with senior executives, but switch to a bureaucratic strategy when relaying new factory protocols to workers.
However, many people have a natural leadership style, which can make switching between roles challenging.
It can also be difficult to gauge what style is most suitable for certain circumstances, holding up decision-making processes.

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13
Q

Decision making

A
Stages in the Rational Decision Making Model:
Defining the problem
Gathering and analyzing relevant data
Considering alternative solutions
Deciding on the best solution
Implementing the decision
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14
Q

Cultural Variables Affecting Decision-Making

A

Objective (basing decisions on rationality) versus subjective (basing decisions on emotions) approach

Risk tolerance

Locus of control – internal (managers in control of events), or external (managers have little control over events)

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15
Q

What is negotiation ?

A

Negotiation is a process where two parties with differences which they need :
to resolve and try to reach agreement through exploring for options and
exchanging offers and agreements.

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16
Q

The types of negotiation

A

Distributive negotiation

Integrative negotiation

17
Q

Distributive negotiation

A

Distributive negotiation
Distributive negotiation, also known as positional negotiating, negotiating zero-sum, competitive negotiation, or win-lose negotiation, is a type or style of negotiation in which the parties compete for the distribution of a fixed amount of value.

Tips :
Don’t share information
Let them make the first offer
Tell them about competing offers

18
Q

Integrative negotiation

A

Integrative negotiation
The integrative negotiation, also known as principled negotiation, cooperative bargaining or negotiation win-win, is a type or style of negotiation in which the parties cooperate to achieve a satisfactory result for both.

Tips
Determine your list of priorities
Share information with each other
Find and offer solutions that produce the most gain for the other party as well as for yourself

19
Q

Negotiation Styles

A

For North Americans, negotiations are businesslike; their factual appeals are based on what they believe is objective information, and understood by the other side on a logical basis.

Arabs use affective appeals based on emotions and subjective feelings.

Russians employ axiomatic appeals – that is, their appeals are based on the ideals generally accepted in their society.

20
Q

Team management

A

Team managementis the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals. Moreover, team management is the capability to identify problems and resolve conflicts within a team. There are various methods and leadership styles a team manager can take to increase personnel productivity and build an effective team.

21
Q

Change management

A

Change management is the discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.