Leadership

Question 1

Six bases of power

Answer 1

Coercive = threats

Reward = financial/social power

Legitimate = approved and appointed by others

Referent = highly respected leader by followers

Expert = physician

Informational = google/facebook

Question 2

EQ vs IQ

Answer 2

Emotional intelligence/ quotient 
dependent on the following 
- social skill 
- empathy 
- motivation 
- self-awareness 
- self-regulation 

Intelligence quotient
Determines your ability to think and learn effectively

Argued that EQ is more important than IQ

Question 3

Integrity definition

Answer 3

Do what you say you are going to do

Helps manage expectations and educate others

Question 4

Open mindedness/flexibility definition

Answer 4

Ability to consider other ideas and perspectives and argue for opposing views without seeming bias

Question 5

Engaging others definition

Answer 5

Interact with people in a positive and meaningful way

Used to involve others in decision making, frequent communications, teamwork and personal influence

Question 6

Effective communication definition

Answer 6

Transfer inflation to others

Examples are closed loop communications, making rounds and being able to communicate in multiple ways

Question 7

kotter 8 step process for leading change

Answer 7

CREATE a sense of urgency

BUILD a going coalition

FORM a strategic vision and initiatives

ENLIST a volunteer army

ENABLE action by removing

GENERATE short-term

SUSTAIN acceleration

INSTITUTE change

Question 8

Autocratic leadership

Answer 8

Leader holds all the authority and responsibility

Pros= makes decision easy and quickly

Cons = little or no flexibility often not sustainable

Question 9

Bureaucratic leadership

Answer 9

Definition = fixed official duties under a hierarchy or authority

Pros =. Clear lines of authority, appearance of “fairness”

Cons = little innovation and reacts slowly to environmental changes

Question 10

Charismatic leadership

Answer 10

Definition = leader transforms followers Values and beliefs

Pros = can create drastic change

Cons = little sustainability

Question 11

Democratic leadership

Answer 11

Definition = subordinates involved in decision making

Pros = preferred by most

Cons = extensive communication requirements, subject to gaming

Question 12

Laissez-Faire Leadership

Answer 12

Definition = gives all authority followers

Pros = minimal interference in the work of employees

Cons = least satisfying/ least effective

Question 13

Servant Leadership

Answer 13

Definition = leader as a servant focused on serving the needs of others

Pros = subordinates grow & flourish

Cons = requires the most effort on the leader

Question 14

Situational leadership

Answer 14

Definition = leader adjusts style to fit the development level of followers

Pros = Easy for followers to understand their preferred leadership style

Cons = difficult for leader to change for different followers

Question 15

Transactional leadership

Answer 15

Definition = leader uses rewards and punishment to accomplish goals

Pros = Good in crisis situations

Cons - susceptible to the status quo bias

Question 16

Transformational leadership

Answer 16

Definition = leaders inspire followers by creating a sense mutual purpose to a mission or vision

Pros = a model for integrity and fairness

Cons= difficult to inspire all on a shared mission or vision

Question 17

What two leadership styles are considered negative?

Answer 17

Commanding and pacesetting