Leadership Flashcards

1
Q

Alfred Sloan

A

The organizational genius, shaped the modern corporation and the discipline of management science. Sloan revolutionized organizational design in the 1920’s with GM’s divisional structure. He perfected innovations such as market segmentation, car loans, annual product cycles, decentralized operations. Through GM, Sloan was instrumental in launching today’s credit fueled, consumption driven ‘consumerism”.

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2
Q

general motors

A

It was a chaotic company which Sloan organized into a smooth running, industrial entity that was seen as an american economic might at large

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3
Q

“decentralization with coordinated control”

A

(Sloan) many different divisions, all controlled by one. Coordination through committees, policies and reports, financial control and oversight

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4
Q

“A car for every purse and purpose”

A

Sloan’s market segment -socio economic and consumer aspirations stepped upward with GM brands since they offered more choice and style then ford. GM started making different cars; affordable for different needs; SUVs, compact, family

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5
Q

Steve Ballmer

A

CEO of Microsoft. Wanted to change Microsoft to enable them to innovate with higher speed, efficiently and capability. Main focus was to create a family of products to suit the needs of individuals and businesses.

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6
Q

“One Microsoft” memo

A

Driven by a set of shared goals for everything the company does. Will allocate resources and build devices and services that provide compelling, integrated experiences across the many screens in their lives, with maximum return to shareholders. Deliver more coherent message and family of product offerings.

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7
Q

Walter Isaacson

A

Author of Steve Jobs biography

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8
Q

Steve Jobs

A

One of Steve’s strengths was knowing how to focus. “Deciding what not to do is as important as deciding what to do”. Jobs banned Apple employees from using PowerPoint’s, he thought people used presentations to confront a problem rather than engaging, people who know what they’re talking about don’t need PowerPoint. Stay focused. Turned Apple around, one of the great CEO’s.

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9
Q

Apple

A

Jobs emphasized collaboration and unified decision making. Functional structure, 700 billion dollar market cap.

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10
Q

Percy Barnevick

A

CEO and prez of ABB; set up matrix structure. Built new model of competitive enterprise- an organization that combines global scale and world class tech with deep roots in local markets. “Think global, act local”

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11
Q

ABB, Asea Brown Boveri

A

A company with no geographical center, no national ax to grind. We are a federation of national companies with a global coordination center. The creation of ABB became a metaphor for the changing economic map of Europe

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12
Q

Business area manager

A

A manager who is responsible for a companys work in a specific part of the country

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13
Q

Executive committee

A

group of directors appointed to act on behalf of, and within the powers granted to them by, the board of directors. Typically it consists of a chairperson, vice-chairperson, secretary, and treasurer.

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14
Q

“Naturally, these 13 executives are busy, stretched people”

A

(ABB) Have many responsibilities; all come together every 3 weeks

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15
Q

Carlos Ghosn

A

Has led one of the most dramatic turnarounds in the history of the modern corporation. At Nissan motor, he slashed costs, closed unprofitable factories, shrank the supplier network, sold unprofitable assets, and rewired Nissan’s insular culture. Within a year he had returned Japan’s second largest auto manufacturer –to profitability and was widely credited with saving it from collapse.

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16
Q

Nissan-Renault Alliance

A

is a strategic Franco-Japanese partnership between automobile manufacturers Renault, based in Paris, France, and Nissan, based in Yokohama, Japan, which together sell more than one in 10 cars worldwide.[2] The companies, which have been strategic partners since 1999, have nearly 450,000 employees and control eight major brands: Infiniti, Renault Samsung Motors, Dacia, Datsun, Venucia and Lada, as well as Renault and Nissan themselves.[3] The car group sold 8.3 million cars worldwide in 2013, behind Toyota, General Motors, and Volkswagen for total volume.

17
Q

Chanda Kochhar

A

Managing director and CEO of India’s ICICI Bank. He helped guide the company successfully through a major strategic shift before being tapped to lead India’s second largest bank in 2009. Describes the mind-set required to make decisions in a crisis, as well as the risks and rewards of embracing two seemingly contradictory roles. Prepare for unseen events, always be prepared.

18
Q

“big picture strategist and hands on manager”

A

Just like decentralization with coordinated control. Has to view things as a whole; but also at each individual branch. Do not want to micromanage every little thing, but at the same time you cant get preoccupied with a vision or dream that you forget your next big product launch.

19
Q

Abrashoff

A

Navy Captain- “It’s your ship” He met with all 310 of his shipmen, restructures his ship to the benfold to get the most of his crew.

20
Q

Benfold

A

Abrashoff’s ship, guided missle destroyer, best rated ship. Lunch line story, where he didnt cut the line just because of rank.

21
Q

“listen aggressively”

A

(Chapter of “It’s your ship”) Give people your undivided attention and they will be enthusiastic in response, pick up every good idea that the crew had for improving the ships protection. Interviewed everyone one-on-one, treats everyone very important

22
Q

“See the ship through the crews eyes”

A

Listen to the crew, pick up ideas for operations. People who do work on the ship see things that officers dont. learned the names of the crew, respects crew and received suggestions on how to do things more effectively

23
Q

“find round holes for round people”

A

Match the crew to jobs based on personal and professional goals.

24
Q

“look for results, not salutes”

A

crew free to speak from top down; allow freedom to fail. The whole crew needs to see one another as people and shipmates.

25
Q

“take calculated risks”

A

DOnt be afraid to fail, take risks. People are too afraid to make mistakes; bet on people who think for themselves; rule doesnt make sense break it. Calculated risks create change without asking permission from higher authority. Only took risks that he thought his boss would want him to take and could defend, produced beneficial results.

26
Q

“Go beyond standard procedure”

A

Innovation and progress, new ways to handle old tasks and fresh approaches to new problems, stay ahead of the competition. Dont work harder, work smarter. You cant get outstanding results following stard procedues; but stay out of trouble.

27
Q

Google

A

(Bryant 2011) Used data analysis to figure out what it took to be a good boss. To engineer better managers, Google pored over performance reviews, feedback surveys and ward nominations, correlating words and phrases as only a data driven company like it can do. Wanted to build a better boss.

28
Q

Project Oxygen

A

Googles training program for managers, top 15 things about how managers should act. Don’t try to change traits of managers, teach them the traits. 1. be a good coach 2. empower; dont micromanage 4. dont be a sissy

29
Q

“people analytics”

A

People who analyzed the data for project oxygen. Cmpany produced the 8 habits of highly effective google managers.

30
Q

“Be a good coach”

A

The most important way (no 1) managers should act from project oxygen. Provide feedback, negative and positive (balance), regular one on ones, solutions to problems tailored to employee strengths

31
Q

Technical skills

A
  1. Be a good coach.
  2. Empower; don’t micromanage.
  3. Be interested in direct reports, success and well-being.
  4. Don’t be a sissy: Be productive and results-oriented.
  5. Be a good communicator and listen to your team.
  6. Help your employees with career development.
  7. Have a clear vision and strategy for the team.
  8. Have key technical skills so you can advise the team.